Rise.ai: Gift Cards & Loyalty , 1 071 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
19 de dezembro de 2023

Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team

Eddie helped us launch our product and was very patient with me throughout the process

Blank Beauty
Estados Unidos
About 7 hours usando a aplicação
9 de novembro de 2023

Not only is the functionality that Rise.ai provides going to dramatically improve our ability to build our customer community and revenue, the customer service at Rise.ai is outstanding. It's so nice to have an actual person on the other end rather than fumbling around with an auto response bot. We will be customers for life and we are very excited to see what advances Rise.ai has coming down the pipeline.

Ryan
Panacheeza

Panacheeza
Estados Unidos
9 days usando a aplicação
Questão respondida por Rise.ai 15 de novembro de 2023

Hi Ryan,

This is such a great feedback. Thank you!

We are delighted to know that you've had a great experience with both our app and with our Customer Support team.

Feel free to reach out should you need help with anything!

29 de setembro de 2023

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

La Chíc Bohème
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Rise.ai 4 de outubro de 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

14 de dezembro de 2023

App useful. Support is great!

Boost Surfing
Estados Unidos
About 2 months usando a aplicação
4 de outubro de 2023

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Antithesis Store
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Rise.ai 6 de outubro de 2023

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know."

13 de outubro de 2023

Really works well for us. Their customer service is amazing.

Recchiuti Confections
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Rise.ai 16 de outubro de 2023

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!

31 de maio de 2023

I am absolutely thrilled with this amazing app! It has made a huge difference to my business, and I couldn't be happier with the results. The app is incredibly easy to use, and its impressive features have really helped me to increase sales and attract more customers.

One of the things I love most about this app is how user-friendly it is. I was able to figure out how to use it in no time at all, and I really appreciate how intuitive and well-designed it is. Everything is very simple and straightforward, which makes managing my business a breeze.

Another thing that sets this app apart is the incredible array of features it offers. There are so many different tools and functions to choose from, all of which are designed to help businesses like mine succeed. From powerful analytics to targeted marketing campaigns, this app truly has it all.

Overall, I am absolutely thrilled that I discovered this app. It has been an absolute game-changer for my business, and I would highly recommend it to anyone looking for a way to increase sales and build a successful online presence. Thanks to this app, my business is thriving like never before!

The Sydney Art Store
Austrália
2 months usando a aplicação
Questão respondida por Rise.ai 21 de junho de 2023

Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

15 de novembro de 2023

Great customer service by Eddie!

Lanterne Candle Lab
Estados Unidos
Almost 2 years usando a aplicação
11 de julho de 2023

Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.

San Diego Hat Company
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Rise.ai 22 de agosto de 2023

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

21 de julho de 2023

Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!

Meermin Shoes
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Rise.ai 22 de agosto de 2023

We thank you for your effort in providing an honest review.

In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)