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Great support and customer service. Tim and team went above and beyond to implement changes we requested and the app looks amazing. We are really happy! Thank you!
I use this app so that the customers can write an enclosure to the recipient when they buy the card. Lots of customization and very good support. I work for a high end nursery/gift store and we are very picky aesthetically. We are very happy with their clean and clear interface.
I installed this app on 3 websites to provide an elevated virtual gift card experience- schedule send, choose a gift card image, personal note, etc. I contacted support with a few configuration issues/questions and received super helpful hands-on support from Tim. He answered loads of questions and helped with some customizations to help make gift cards seamless with our theme and elevate the experience. We are very excited to launch this product and impressed by Tim's support!
Unfortunately, have struggled with Gift Card Pro. Customer service doesnt' respond. The system does not integrate well with Shopify so balances aren't recorded correclty making accounting very difficult. Sales datas are not accurate. Overall, do not recommend this app
Hello,
Thank you for your feedback here.
As noted previously, there is a bug in Shopify Reports that doesn't pull through gift cards generated by 3rd party apps (all apps) and account for them properly as liabilities. We've reached out to Shopify numerous times about this but have not heard back, so we have been in the process of building a reports system ourselves.
We're hoping to connect on a call with you to go over the specifics of what you are requiring here so that we can ensure a great solution for all merchants!
Please reach out to us here: support@gist-apps.com
Tim
These guys are the real deal. Great customer service, and tech support that stays with it until the problem is solved. 5 stars all day long.
Does Exactly what it intends to do. best feature is the ability of supporting other languages and allowing translation of it in the same app quick customer support
Excellent product with even better customer service! Easy to use, great features – I would highly recommend it.
Really a great app and super fast support. I can only recommend this app and the development team. I am really glad that I found this app.
Keep up the good work.
Greetings Wurzelwerk
From Germany
Ok gotta say I was blown away with the customer service I received from Tim setting up his app and how awesome the app seems to work. Extremely satisfied and I think you will be too!
Best Gift Card App that we have ever used! We have been searching for something that would give our customers the best possible experience and we have finally found it.