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I just downloaded this app to my online store and POS and needed assistance, through the Chat I was helped and everything is working perfectly.
Great value for the price. A basic and user-friendly registry and wishlist app with fantastic customer support! I had some troubles with getting the code set up, but the online chat feature was very easy to access help and they were able to fix what I couldn't in no time. They even checked into the changes they made for me the following day to ensure that the changes looked good on our mobile site. Update: left this review 2 years ago and just had to reach out to support again after a theme update. I'm happy to report another great support experience! Quick and fuss-free. Update #3, Still amazing support and a great app! I'm very happy with it and highly recommend!
I'll split this review into two parts; the app itself, and the service.
In regards to the app - I love it! Prior to Gift Reggie appearing I was always absolutely flabbergasted that there were no practical Gift Registry apps for Shopify. We worked with Giftery (before it shut down) but even that wasn't ideal as it was 'universal' and we really wanted something that would make our customers feel connected with us personally. From a marketing perspective we definitely wanted the whole registry to be with us, rather than us being one part of a bigger registry! So we were delighted to find Gift Reggie, especially since it syncs so comfortably with the appearance of our store. (Fingers crossed for customisable buttons eventually but they are absolutely fine and functional as is.)
We got our first Registry within a few days of installation, so that's definitely a good sign. And our customers love the wish-list feature (it's also taken lots of work away from us as I used to manage wish-lists manually for customers!).
Now, in relation to the service - I love it even more than the app!!! I'm extremely unenlightened when it comes to the technical side of the site management. I chose Shopify as a platform because it requires so little technical skill and yet still allows for a professional appearance. So I had several little panics about details of installation and getting Gift Reggie up and running. Adam was always really prompt and efficient in getting back to me. He was really patient with my lack of expertise and he never made me feel silly for not knowing! He followed up proactively to make sure things were settling in for me too.
So I definitely recommend Gift Reggie and I'm really delighted that it's part of our store!
Absolutely incredible! We love how easy it is to customize this app to your exact needs. The support team is incredible and are so willing to do whatever it takes to get the app up and running, they go above and beyond when necessary!
We would absolutely recommend this app to any and all stores!
I don't think I have ever experienced such incredible support from an app developer! We were using a different wishlist app before, which was causing some glitches when installing Gift Reggie, but Adam saved the day and then some! Adam was extremely patient in fixing the technical issues, as well as he went above and beyond to style the buttons to match our web store and our exact liking. I can't wait to publish all the changes, and have the app up and running! The platform already seems way better than what we had before. Thanks again so much for all the help!
Quick and responsive customer service and tech support!
You need this app for your store! I looked at a couple other apps before deciding on this one when we decided to add a registry option to our online store. It was the reviews of people telling how helpful developer was in implementing the app that made me choose Gift Reggie.
Adam has been extremely helpful and responsive to all our needs (and even just for basic questions) for customizing the app to our store. The app itself is easy for people to use on our site, and the admin portion of it is very nice and user friendly.
I would definitely recommend this app for others.
Our experience using Gift Reggie has been very positive. Their customer service team is very responsive and has helped us make customizations for our site. We love knowing we can reach out to them if we need help.
This app has been incredibly helpful to our store. The customer service is also speedy and friendly. Highly recommend!
We recently moved our site to shopify and Gift Reggie has been amazing!! Our old registry software was outdated and so difficult to navigate. With Gift Reggie, customers can easily add their desired items and I can manage from the backend, no problem! The Gift Reggie team have been amazing to work with and always respond immediately. It's great knowing I have support when I need it. I would HIGHLY recommend this app to anyone looking to add a gift registry to their site. It's easy, streamlined and works like a charm! Thanks!!