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We've used gift reggie for years! Our experience has continually been wonderful. If there is an issue, they are always there to assist. The value in this app is unreal if you offer gift registry in your store.
I had more than one complicated question and a few new requests for our registry app, and (Jason Larose) was truly one of the most responsive customer service people I’ve ever worked with!!
He was incredibly knowledgeable, solution-oriented, and quick to respond every single time. While my requests aren’t available just yet, he clearly communicated that these features are being added to their wishlist—which I really appreciate.
Every response was prompt, clear, and easy to follow, making the whole process feel seamless. One of the best customer service experiences I’ve had—highly recommend! Thank you for always being so patient!
Great app that is so customizable. The support team is always so helpful with absolutely everything! Jason and Mandeep are always happy to assist me, understand my "vision", and execute the ask quickly!
thanks and compliments
For someone who doesn't know apps, Jason goes above and beyond setting you up for success. I needed to make a Wishlist and had so many questions and every single time he gets back to me super fast, and is very clear with directions so you can't mess up. One of the best customer service experiences I have ever had! Thank you so much for making this process easy! Highly recommend!!!! Thank you for always being patient!
Have been using this app for a few years with no problems. Have needed to reached out to customer service only one time to make sure this transferred seamlessly to a new theme. They were quick to respond and very helpful.
Love the Gift Reggie team and their support. Always very trustworthy and responsive. And people love the wishlist feature that easily integrates into Shopify. Its as easy as 1-2-3. A tech company would need 4 months to build this.
Update: 7-30-2025 - Still using Gift reggie and support is great!
The registries work really well for us. However, we wish that on the wish lists, gifts purchased could be tracked as well so we can better learn ROI on this tool.
I will say, though, that when I had an issue, the customer service person (Jason Larose) was very quick to help and had a quick, easy, and functioning solution! 10/10 on customer service!
This is a great app with an excellent team behind it. If you are running a boutique with a registry service, I highly recommend checking it out. Great product at a great price and they respond immediately to your questions.
After about 6m experience, we are loving it! Easy to use, looks great on our website, brides love it!