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Taransh is very prompt in addressing my issue. On the other hand, the app is good but needs some enhancements/upgrades to eliminate minor issues. However, Taransh was still able to find a workaround to make things work.
a good product and really helps a lot. Support really helps especially Tarash.
customer service is amazing! thanks for all!
Hi Fondo Studio team,
Nathan here - the product manager of EG. I have tried reaching you by phone, email, text and WhatsApp but have yet to hear back from you. I think our email replies were incorrectly assigned to your email's spam folder or bounced.
I have a solution for the requirements you asked about. It'd be great to resolve this soon, please email me here: nathan@506.io
I'm looking forward to hearing from you soon.
Kind regards,
Nathan
This is simple to set up and the support is quick and efficient.
The 'add to cart free' works seamlessly in both automated and selection.
I have rated 4 rather than 5 star as the upsell benefit of the app only has a pop up option. I'd like to see an option of a pop up, or an embed on product pages or at the checkout to avoid having multiple popups throughout a customers journey. For this reason I will still need to be using an alternative upsell app, I'd hoped to, and would combine both tasks within EG Auto if that had been feasible.
However I thoroughly recommend this for it's title, it certainly 'does what it says on the tin' and does it very very well.
使いやすい。日本語対応されていればなお良いかと。
Nous avons dû installer cette application en urgence qui fait très bien l'affaire. Je tiens à préciser qu'il n'est pas possible de la traduire en plusieurs langues pour plusieurs marchés si vous en avez, ni de la déclencher à l'ajout d'un code promo dans le panier. Toutefois, le service client a été d'une extrême réactivité et gentillesse :)
Funciona muito bem! Só podia ter a opção de acumular com outros descontos no pedido.
Good app, doe sits job well. Really benefits from having one's store setup optimally. Only really ran into issues when I had 5/6 promos going at once. Support team has been great.
User-friendly and great customer service when you have a question, they answer you right away. Thx you!
We had used the app for a year for upselling. It was performing well in general, and easy to configure as well. We had to switch to another solution recently due to a compatible issue between the app and our theme. I'd still recommend the app, but better try a rule first to verify everything's good and correct. Also, a suggestion to the development team that it'd be better if the app can provide some performance insights or basic analysis.
It's fantastic to hear you experienced good performance using EasyGift for your promos. We're always looking to improve the app and analytics is on the horizon! ☺️