EG Auto Add to Cart Free Gift
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (624)
絞り込む
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評価順
I really like this app, it helped solve the hassle of extra fees for special items. In addition, there are many functions to support customer attraction
Many thanks for your review! We're pleased you like the app and found EasyGift powerful in adding fees to your customer carts! 🥳
Great app, I was able to install it in 5 seconds and add free gist to my store 1 minutes after. Great support team.
Thank you for your amazing review! We love to hear you found it simple and fast to configure a promo with EasyGift and received top-class support from our team! 🥳
I used this app to run a gift with purchase and it is a lifesaver since Shopify doesn't let you automatically add a gift to cart! I initially didn't set it up properly but the customer service team went above and beyond to help me - really exceptional service! It's now working perfectly and helping to increase AOV with the incentive of a gift on higher spend. Highly recommend!
Great app, works out of the box, very easy to use with solid features. Over all 5/5 pretty straightforward and works perfectly!!
Soporte rápido y muy atento. La estamos probando, todavía es pronto para dar una valoración completa pero de momento todo ok.
Gracias por tu reseña. Háganos saber si necesita ayuda con algo más. Todo lo mejor para su promoción! 🙌
Fantastic app. I use it on several Shopify sites and highly recommend it if you need to automatically add a gift card for example based on total cart price.
Super fast to set-up, easy to use and did exactly what we needed it to do! Our 2022 BFCM would not have had as much success or as good CX as it did without this app. We will definitely be re-installing for future promotions!
Thank you so much for your review! We're chuffed to hear such praise for EasyGift for its part in your BFCM promos 🙌
This app has caused us many many issues. Their glitches often result in not adding a gift or not removing the gift when customers remove products. Caused us having to manually edit lots of orders, wasted lots of our support team time, and the worst part is when we reached out to them, their support is cold and not caring at all, never tried to help resolve their own issues, only blamed us by saying that it's our own theme code that doesn't work and caused conflicts with this app. After changing to another app, all those problems were solved, then we realised that it's this app that doesn't work.
Hi there,
Nathan here the product manager for EG. I have tried reaching out to someone in your team who raised a customer support request a while back but I haven’t heard back from them.
I am disappointed to read about your experience with the app. I have checked through our support records and understand why you feel this way. We have made major improvements to our support flow and added more resources to our support and development teams as we realised it needed improvement. We’d be more than happy to assist in looking into the issue you have faced and look into a possible solution for this hiccup with EG if you’d like to use the app again. We’d love to turn this around and make EG work well for you.
Let me know what you think.
Best regards,
Nathan
Support great until now, haven't used it for a long time though - will update if anything changes about quality of product.
Thanks a lot for your great review! Let us know if you need any assistance with anything. 👍
User-friendly and great customer service when you have a question, they answer you right away. Thx you!