EG Auto Add to Cart Free Gift , 440件のレビュー
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Highly recommended. For us the best part is it is fully compatible with the Shopify Discount section. Thank you for the support team they replied very fast.
Great
My web store had a problem... Nathan helped me absolutely crush through an issue that could not be solved by another Shopify application. I highly recommend working with EasyGift.
We use this app on two of our Shopify Plus stores and are very happy with the support they offer. Highly recommend!
Shopify needs help with applying discount codes, as I write this. Their automatic Discounts need to be fixed.
This app works well because it can trigger "pretty much" the same "Shopify discount" and now all of a sudden, it works.
So in conclusion, me = happy
Love this app! Offering a free gift instead of a % off orders really helps increase profitability for our store.
EASY set up and execution for automatically adding a free gift to the cart when promo code is used
Not too happy with customer service. Sent a request out over a week ago and no one has responded back. If I can't get help, I can't use the app. When will I get a response?
Hi Haus of Business team,
Nathan here, the product manager of EG. I am disappointed to read this review after helping you with the issue you reported.
From our side, the main point of delay was caused by our request for your store's collaborator code - this requirement is imposed by Shopify and was out of our control as we needed to log in to your store to see the issue you reported. Our records show our request for you to share this code with us was sent on 11th December and you replied on 18th December (the same date you wrote this review) asking why no one had replied to you, when we had.
We worked hard to debug the problem you raised with us and found you had many custom pages on your site where you add products to the cart/checkout in different ways which led to some back-and-forth discussion to pinpoint where we could replicate the issue. Within a day of us having access to your store, we found the changes needed to be made on your custom theme to resolve this issue with EG not applying rules. I kept checking your store and saw that these changes were then implemented and that they solved the problem but did not receive any update that they worked.
I am pleased to see you are still using EG and making good use of your rules to boost your AOV and conversion rate.
All the best,
Nathan
Great customer and technical support from Stephanie and her team. Greatly appreciate it!
I needed this app to convert new customers!!