Recensies (482)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
20 mei 2022

Love the app; simple to install and works perfectly. Needed to contact support for some questions on installation and they are the best!

BEVISGEAR
Canada
1 dag gebruiken de app
29 juni 2022

Great automation application! Works like a charm and when we had a question, their team responded right away. It's easy to setup rules, allowing anyone on the team to create quick rules for new promotions.

Abba® Pure Performance Hair Care™
Verenigde Staten
1 dag gebruiken de app
506 heeft geantwoord 30 juni 2022

Many thanks for your review! We're over the moon to hear you are having a great experience with EasyGift! Please let us know if you need any help! 🌝

Bewerkt 20 mei 2022

Excellent app and support — does just what we need without all the bells, whistles and bloat on most bundle apps.

Stonemaier Games (Australia)
Verenigde Staten
21 dagen gebruiken de app
27 januari 2020

Just a Great MUSTHAVE APP! Here is why.

There is no other app that auto-pushes your Gifts or discounts products into the cart page!! MEGA UPSALE because suddenly your customers are seeing an extra item discounted in there basket and in a matter of a second they can choose to leave it or BUY IT. Great customers service to, nothing to say but positive things about the app and team! Thanks guy's im a big fan.

megamust
België
Ongeveer 17 uur gebruiken de app
6 juni 2020

I wish I could give negative stars because of how many sales they've cost me, especially during my Father's day promotion. At first, the app worked wonderfully and I truly believe helped increase my conversion rate. Then, it began to glitch, remove items that were added to cart, clear the cart completely, and reload pages incorrectly. It seems like a small mistake, but our sales were from 5-15/day to 0, for an entire week. I reached out to support, and heard nothing. I uninstalled the app, and I still had the issue, reinstalled and tried to delete my promo from everywhere I could find, and still had the issue.

They guarantee their support will get back to you within 24hours. But after 3 days and 15 different emails to every support email I can find, still no response or help.

Rabbit Hole Distillery
Verenigde Staten
8 dagen gebruiken de app
15 juni 2023

Great app, very easy to use. I had a problem with the rule working on my website, I contacted the support team and they not only solved the problem but they solved it within an hour. They are very professional, available and friendly. All recommendations

Predire Paris Srbija
Servië
Ongeveer 6 uur gebruiken de app
7 oktober 2022

App does everything we were looking for so far. There was an issue displaying gift products in the cart. Even though the issue was no fault of the app and to do with our theme instead, Nathan took a look and found a fix for the problem in no time. It was great work and we're looking forward to making use of the app features moving forward.

Skipper's Pet Products
Verenigd Koninkrijk
Ongeveer 4 uur gebruiken de app
506 heeft geantwoord 7 oktober 2022

We really appreciate your review and are over the moon that EasyGift and our support team provided the solution for you! Let's raise your AOV and conversion rates! 🙌

8 april 2020

App did not work properly. Sometimes it added the item to cart with the trigger product, sometimes it just added the free item to the cart without a trigger product. Contacted support and never heard back.

Freshie & Zero
Verenigde Staten
2 dagen gebruiken de app
5 december 2020

I used this app specifically so that it would add a product and a discount to the cart for a send X get Y Free promotion. The app's description said that it would do this and had the features to do this, but never worked. When I contacted Customer support, I found them to be rude and unhelpful sighting that they already talked to our sister company. I deleted the app after 2 days and would never recommend this app.

DAFTBOY LTD
Verenigd Koninkrijk
1 dag gebruiken de app
506 heeft geantwoord 5 december 2020

Hi there, we're really sorry you haven't been able to get the app working on your store. We'd love to fix it for you and help get your promotion running - we've sent a follow-up over email so we can try to figure out what's causing the problem.

15 juni 2022

You need to create discounts in Shopify. The application applies them automatically. It is not comfortable. For example, the buyer has a promo code for a 10% discount and he will not be able to receive a gift

Dentiphoto Shop
Estland
1 dag gebruiken de app
506 heeft geantwoord 16 juni 2022

Update: 14 August 2023:
Hello,
I noticed you have reinstalled EasyGift and have used it well, I've tried contacting you to find out how you're finding the app now we've made considerable improvements to the app since you last installed it and had a bad experience. I'd greatly appreciate any feedback you have about the app now and why you've decided to use EG again. Feel free to email me: nathan@fiftypoint6.com

Kind regards,

Nathan
Product Manager of EasyGift

16 June 2022 reply:
Hey there,

I apologise that you have faced this issue with EasyGift - we have made an effort to highlight that a method of discounting needs to be used to make the item free.

I have emailed you about your grievance and have suggested a solution for you and hope this can make it right. Please get in touch with: services@fiftypoint6.com if you have not received this email and I can explain the solution we have.

Kind regards,

Nathan
Product Manager of EasyGift