Giftnote: Gift Message & Cards

We can’t say enough good things about GiftNote and the team! The GiftNote functionality in our Shopify store has enabled us to offer our seasonal sentimental gift product in ways that previously weren’t possible and it has given us a significant differentiator in our market.

We’ve received several messages from customers telling us how easy the process is and how excited the recipient was to receive the email.

We now have large organizations and professionals who regularly send their clients gifts ask about multi-gifting options, and we are looking to add the enhanced GiftNote feature.

The entire GiftNote team was there to support the implementation into our website and email system! We are looking forward to using GiftNote for many years to come!

A must-have if gifting is any part of your business. We run a BBQ subscription box brand, and a significant chunk of our orders are gifts. For a long time, we had very little visibility into gift recipients and no real way to bring them into our ecosystem. Giftnote changed that. That handoff has been genuinely valuable for building a subscriber base beyond just the original purchaser.

On the digital gift card side, Giftnote is a clear step up from what Shopify offers out of the box. The recipient experience is more polished, the messaging is customizable, and it just feels more intentional, like the gift was thought through rather than auto-generated.

Setup was straightforward (plug and play for default product pages, and easy to customize....the pre-built Klaviyo templates were easy to customize with our branding) and the support team is responsive. Nick was extremely helpful at every stage of the rollout.

Working with the Giftnote team was excellent. They helped us customise the app to meet all our requirements. We think it's one of the top gifting apps available today. The platform is easy to use for both customers and our business, and the inclusion of corporate gifting enhances the overall experience, making it seamless and enjoyable.

We have just started working with Giftnote and so far all is pretty good. Our customers seem to enjoy the control of when messages are sent and it all connects with shopify delivery systems.
The best part is being able to send the giftee follow up offers. Before this we were missing out on sales as our customer was not the recipient, Giftnote managed to fix this.
Great team, super helpful and supportive.
Thanks team Giftnote

Great app, and Nick has been amazing with setup and troubleshooting.

Love this app! but the CX service is really what I love. Nick and team are so helpful on implementation and feedback.

We’ve loved using Giftnote. Super easy to set up, clean UX, and it genuinely makes the gifting experience feel more thoughtful and premium, without adding operational headaches on the backend.

Their team has been responsive and great to work with, and the integration was way smoother than expected. It’s one of those tools that just works and quietly improves the customer experience.

Highly recommend for any DTC brand looking to level up gifting without overcomplicating things.

Best Kept Secret for Gifting!
We absolutely love using Giftnote at Union Square Wines. It has revolutionized how we handle multi-gifting, making the process incredibly easy and adding a personal 'wow' factor our customers really appreciate. The ability to deliver gift messages digitally is a game-changer—finally, no more worrying about notes getting lost in packages! On top of that, their customer support is unparalleled; they are responsive, helpful, and truly care about your success. Highly recommended!

We’ve had a great experience with this app. Initially, we planned to use it mainly during peak gifting periods, but after reviewing performance and usage, we decided to keep it active year-round — and we’re still seeing consistent usage post-holiday, which has been a great surprise.

The app has been working smoothly, with no complaints from customers. We did encounter a minor issue with email messaging, but that was related to our internal setup rather than the app itself.

Overall, we’re very happy with the performance and value it provides, and we appreciate how relevant it is beyond traditional gifting seasons. Looking forward to upcoming features and continued improvements.

Very easy to install. Nick is super responsive if there are any changes that you need to have made or if you have any feedback for improvement.