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Really good app and service. They help you out when you need something, take feedback and they are trying to build a clean app.They also reply to emails quickly (within 24 hours). I use their gifting options, box builder and product options. It's great to have ONE app to do many things rather than having a bunch of conflicting apps on our site.
My business uses this app exclusively for the Product Options feature and it's been really helpful. We've run into a few issues over the past few years but customer support has been timely. Most recently we needed help with customizing the packing slip and received a custom template in just hours!
Highly recommend - exactly what we need for gift messages and additionaly product options. The help desk was really fast and really capable. Great experience over all. Have used this product for a couple of years.
Greg helped me very well with a number of adjustments. There was a very quick response and it now works great. Very happy with this app!
We are big fans of their app, but even more impressed with the customer service. They fix any issues at lightning speed. The team is a joy to work with, too.
Excellent support! And not just on one occasion but on many, related to making apps work together with themes. Brilliant. Wouldn't hesitate to recommend!
So far integration with our Shopify store has been fairly seamless. There was some support needed for the initial setup but customer service was quick and easy. The shipping to multiple address feature works great.
Hi there!
I just wanted to follow up on this, since we have since added documentation for how to hide prices on the packing slip, using Shopify's "order printer" app.
As a bit of a background, apps cannot actually modify the packing slip template automatically, and furthermore, the packing slip template cannot conditionally hide or show a products price based on a "note attribute" flagging the order as a gift, since these properties are note available in the packing slip template.
Order printer, however does have access to the note attribute variables, so can be used to conditionally hide the pricing based on the values selected in Giftship.
If you, or anyone else reading this needs assistance with this, we're happy to help! Just drop us a line at support@appsbypix.com.
Thanks!
This is the perfect app if you ship gifts - I love that our customers can leave a gift note & choose their delivery date. They're also super responsive and helped me customize it so that it matches the style of my website!
Giftship makes my life a lot easier! I like the functionality of the app and the developers are so nice and helpful. They are extremely prompt and get the job done quickly! Highly recommend.
Giftship support is truly exceptional. There were a few things that weren't working initially and I received personalized attention and fast support! Excited to see how this app improves our business and customer experience.
