Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
3 oktober 2020

Great customer service and very customizable. We only use two of the many features available with the app and think its worth it!

SMALL PACKAGES
Verenigde Staten
Ongeveer een maand gebruiken de app
7 januari 2021

I find Giftship very quick to respond. The app is worth getting. We use it for the calendar (choose what date for your gift to arrive), gift card message and select multiple addresses for delivery. The latter can be a bit clunky which is why I'm giving four stars. When it works it's great, but like most apps you add to Shopify, the experience can depend on browsers and users computers etc. Though, I must say the multiple address option seems to be improving and we get less complaints about customers not being able to use it so I would say overall that the app is definitely worth having.

Byron Bay Gifts
Australië
Bijna 3 jaar gebruiken de app
1 december 2019

We love this app! Using GiftShip allows us to have future ship dates for our craft popcorn business. We can also allow our customers like businesses order and ship to multiple addresses. Works great for client gifts! The support staff is very friendly and responsive. Helped answer my questions quickly and were incredibly helpful! Get this app if you need to ship to multiple addresses, have future ship dates, or both!

Proper Popcorn
Verenigde Staten
Ongeveer een maand gebruiken de app
22 april 2021

We had issues with conflicting apps being used in our order process via Shopify. Tim and Zac were fantastic at helping us resolve work together issues without having to sacrifice the quality of the checkout experience. So refreshing to have a support team with a "can do" attitude and NOT a "not our problem hire a developer" reflex.

California Avocados Direct
Verenigde Staten
Ongeveer een maand gebruiken de app
9 november 2020

We just started with this app and customer service has been on point! They have helped us resolve custom issues really quick!

Aaron Chang
Verenigde Staten
Ongeveer een maand gebruiken de app
4 oktober 2017

Tremendous service, went above and beyond typical support to help. This app is something that we've actually been looking for. Having the ability to purchase multiple items and have them shipped to different contacts is HUGE! Looking forward to seeing increased orders thanks to Giftship.

The Pound Cake Company
Verenigde Staten
Ongeveer een maand gebruiken de app
13 februari 2023

I wish every app developer was as responsive, prompt, and helpful as Giftship's team! Stella, Mateo, and Tim helped me work through several issues specific to making the app work for my needs. They even helped adjust the text alignment to match my product pages better, along with the padding around their app's added text on my product pages, creating a much more built-in, custom appearance.

In regards to the functionality itself, it's flawless. I changed text fields and prompts within the "Manage Translations" portion of the back-end of the app to make it really work well with my store. And, I love that it splits the gifts into separate orders, which pull perfectly into ShipStation.

While it may not be the least expensive app out there, it's worth every dollar!

Oak City Gifts
Verenigde Staten
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Bewerkt 12 november 2020

Great app, the speedy, reliable service we received on the highest paid plan was well worth it. Helped our Xmas sales.

Miks Chai
Australië
Ongeveer een maand gebruiken de app
Bewerkt 18 maart 2018

Father's Country Hams are cured and shipped on our family farm in Kentucky since 1840. We have had a web site for several years on different hosting sites .We tried before to add needed features to our site but they never worked as we preferred . The Giftship app with the added up-sell features is perfect for all our needs! We ship lots of gifts and the Hold Date and the ability for customers to ship to multiple address is a must have for today's customers. Our customers are pleased with how easy ,they can order gifts for family and friends and even write their own gift message. Now the ADD ONS- a real selling machine! I am shock how many customers add additional products at check out! Visit our store and see how easy and great Giftship would help your on line store. The customer support is Excellent! They installed the app and have worked with us to make sure all of the Gift ship features are performing correctly . Was surprised how quickly they would respond to my questions durning our start up process. www.fatherscountryhams.com

Fatherscountryhams
Verenigde Staten
Ongeveer een maand gebruiken de app
16 november 2020

Great tools for gifting and great, rapid reply service for any issues. Really like the gift messaging, multiple shipment and future date planning functionalities.

Fohm Co
Verenigde Staten
30 dagen gebruiken de app