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Loads of great features in the app and the customer service is outstanding. We're already using a few of the features and I am working on adding even more across our site and was able to cancel another subscription when I discovered that Giftship also had the same functionality that we were paying for elsewhere. The customer support is is so responsive and helpful.
The Giftship team was incredibly helpful and patient as we worked through the best possible solution for our situation. While they weren’t able to help entirely, they did find a workaround that helped significantly
Absolutely incredible customer service; they respond immediately!!! This app has been a game changer for us as a gifting company with the desired delivery date option.
the team is always willing to help and super fast in responding with any questions or issues.
Giftship is a fantastic app and our online store could not work without it!
There are so many features that can be easily adjusted and amended to suit your specific needs. Whenever I have had difficulties the developers have helped me instantly.
I would highly recommend this app and it's developers.
Not only was this app very helpful for my store, their support team is super responsive and knowledgeable. Very happy with my experience so far.
Ich habe diese App für einen Testraum von 7 Tagen installiert. Mir wurde sofort der Betrag von 59,99 abgezogen. Zusätzlich gibt die App vor einen Basis-Plan zu haben, den es nach Installation nicht mehr gibt. Finger weg!
Update: As mentioned previously, you have not been billed for any usage of the app. Can you please confirm and get back to us here: support@gist-apps.com
Aktualisierung: Wie bereits erwähnt, wurden Ihnen für die Nutzung der App keine Gebühren berechnet. Bitte bestätigen Sie dies und kontaktieren Sie uns unter support@gist-apps.com.
Hello,
We're very sorry to hear of the issue. As you uninstalled the app within 24 hours, you certainly should not have been charged anything during your free trial period. We have reached out to you, and wanted to let you know that we are reaching out to Shopify right now to see what may have occurred here as the billing is handled on their end. We will follow up again!
Giftship is the best app we've ever worked with. Many features and customizations to fit your specific needs. Incredibly quick and responsive support with detailed explanations and assistance in getting the app to work the way you need it to. They have even gone so far as to build in additional features that we need. There is so much you can do with this app and we would not hesitate one moment to recommend Giftship and it's developer GIST overall.
The App Store listing shows a 'Basic: Free' plan. However, after installation, there is no option to select it — the app immediately redirects to a paid plan ($59.99/month) with no way to choose the free tier. The free plan advertised on the listing does not appear to exist post-install. This is misleading.
Hello,
Thank you for getting in touch.
The Free Plan level is for Development Stores - this is stated clearly in the billing description section.
The purpose of having a Free Plan for Development Stores is so that companies can use the application in a Development / Sandbox environment to try it out before making a financial commitment. This is typical across Apps / the Shopify platform.
Sorry it anything was unclear in the description.
If you would like to go over anything further, please reach out. We would also be happy to hop on a video call to go over the dozens of tools that Giftship offers.
Tim
support@gist-apps.com
We have been working with giftship to manage the personalisation of our products and allow our customers to select specific dates to have their order delivered. We have ran into some issues with the integration of our other apps however Jayson and the team have worked hard to fix these issues and get our website running the way we want it too. Brilliant support for a great app!