GIGA‑US Dropshipping , 15件のレビュー

総合評価
4.1
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の7%は2つ星です
  • 評価の7%は1つ星です
2024年4月4日

Have a problem with a broken piece on a treadmill and yet they have not responded to this issue for over a week and I keep trying to contact them yet nothing. Support is obviously lacking alot

Aurelia Clothing
アメリカ合衆国
アプリの使用期間:3ヶ月
GigaCloud Technologyが返信しました 2024年4月7日

Dear GigaCloud Buyer,

We are very sorry to bring you a bad user experience. Regarding after-sales issues, please submit an RMA request to the Seller. Since you have not initiated an RMA, so the Seller cannot process it for you. You can click the RMA button in the sales order list to apply for a refund or reshipment for the sales order. For detailed operations, please refer to the [Apology Letter] received in your Message Center.

Best regards!
GigaCloud B2B Marketplace