Avaliações (16)
Refinar
-
Por classificação
I'm having trouble verifying my phone number. When I opened my account I entered my number incorrectly and now I can't verify it as requested. I sent a support request but I don't understand the response. How can I resolve this?
Have a problem with a broken piece on a treadmill and yet they have not responded to this issue for over a week and I keep trying to contact them yet nothing. Support is obviously lacking alot
Responded and did a great job on this issue
Customer service has been great and handled all my issues quickly now, actually they handled the issue here but forgot to inform me.
Dear GigaCloud Buyer,
We are very sorry to bring you a bad user experience. Regarding after-sales issues, please submit an RMA request to the Seller. Since you have not initiated an RMA, so the Seller cannot process it for you. You can click the RMA button in the sales order list to apply for a refund or reshipment for the sales order. For detailed operations, please refer to the [Apology Letter] received in your Message Center.
Best regards!
GigaCloud B2B Marketplace
Easy and quick.
Probably the fastest and most accurate way to get products on your site that can ship immediately.
The best people and products to work with for large items.
They do what they say they are going to do.
GIGA makes it so easy to add product on your Shopify website. I have tried other companies in the past and nothing has worked as well as this one has worked. Just sign up you will be glad you did
Been 3 weeks I tried to register, they are always saying we will get back to you in 5 working days. Never received feedback from them.
Dear Client,
We are very sorry that we did not promptly respond to you. The country of registration applied by you is the UK, while our Shopify GIGA APP currently is only open to the US market. Due to the bug of our internal docking process, we neglected your message and failed to give you a timely reply. We sincerely apologize for this inconvenience.
We immediately arranged for our responsible personnel to contact you after receiving your feedback. You may keep a close eye on your email messages. Simultaneously, we have urgently optimized the process of customer connection to avoid such case from happening again. We appreciate your support and understanding.
Best Regards
Giga apps are viable and easy to use. Don't forget to sync your products when you log into the Giga website, it's an excellent step.
It's a very neat tool, it helps me upload products faster, I don't have to download and upload repeatedly like before, it saves a lot of time, it would be perfect if it could update the inventory in real time
Giga makes it so easy to get started on your ecommerce journey. I have been in furniture retail for 30 years and I have not seen a better product selection. I was there were more stars I would give them. INCREDIBLE
I had a problem with importing products Giga reached out to me immediately and fixed the problem. It was a glitch or bug! Not their fault! I must say they have the best customer service. Because of this I would recommend them to others.
Dear GigaCloud Buyer,
We really appreciate your review of our customer service. Our teams will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. We are always here to provide support to solve your problems.
Happy dropshipping with GIGA.
Best Regards,
GigaCloud B2B Marketplace
12/30/2022