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Andrea was extremely helpful and fast. easily helped me understand the situation and even used a screen recording software to easily walk me through the process to fix my issue! Amazing work!
Support is quick to respond when assistance is needed and the app works great! Looking forward to features in the pipeline! Great to know they are constantly working on making Giveaway Ninja even better!
Amazing App! It comes with a lot of features and tools while also having a beautiful design. It also comes with all the integrations you might need and the customer support is just incredible. This might be by far the best giveaway app here on Shopify
Does exactly what we need it to do. We've run several successful giveaways and will continue to use this app.
App is easy to use providing all the features i need for my business. Along with this the customer service team are lovely to deal with and more than happy to help. Definitely recommend.
Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!
For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.
5 stars all the way. Very easy to setup and makes it fun for the customer. I've seen lots of entries where they perform multiple actions so its really great
Great app and even better customer service! :)
Nice and formidable.
Works the way you wanted it.
And we don't forget the very competent and knowledgeable customer support.
Keep it up!