Gladly: CX AI built for LTV
- 価格設定
-
年額$120
- 評価
- 4.7 (28)
- 開発者
- Gladly Inc
特集の画像ギャラリー
The only CX AI built to engage customers, not deflect them, and grow customer lifetime value.
Gladly helps retailers turn every conversation into a long-lasting relationship. AI fully resolves returns, refunds, and order questions using your store data, engaging customers rather than deflecting them. It answers product questions and recommends items to drive revenue. Agents see one lifelong conversation across voice, email, chat, SMS, and social with complete order history. No tickets. No repeat explanations. Just real connections that build loyalty.
- Complete order history and customer details in single view
- AI that resolves, not deflects, with end-to-end resolution
- AI shopping assistant that recommends products and converts
- Voice, email, chat, SMS, and social natively built in
- Native integrations with Shopify, Klaviyo, Loop, and more
言語
英語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
- チェックアウト
- Stella Connect
- Klaviyo
- Attentive
- Yotpo
- Postscript
- 50+ Integrations
カテゴリー
価格設定
Shopify請求書とは別に、Gladly Incによる外部請求がある場合があります。 詳しくはこちら
SMB Starting Plan
$120 /年
Average $.065 per resolution
- $120/agent flat pricing with no add-ons
- Voice, email, chat, SMS, social included
- AI Automation
すべての料金はUSDで請求されます。 すべての価格オプションを見る
レビュー (28)
Gladly is a great app and a vast improvement over the previous one we were using that begins with a G and ends with an S. The only reason for 4 rather than 5 stars is that we are a small team and Gladly is primarily designed for large / enterprise companies. We've made it work and are happy, but if you're a small team just keep that in mind, it takes some weeding through the irrelevant enterprise level features to get it optimized.
Great app and connection with Shopify. We love the quick actions and the imagery and details that flow through to Gladly to help our CX team handle inquiries even quicker!
We just converted to Gladly and it was a very easy process to get the CRM set up and running. Highly recommended if you are in the market to streamline your customer service. All communication channels in one place, no tickets, just conversations. Agent adoption has been quickly and painless.
Update January 2026 - We've recently deployed Gladly AI across Chat, SMS, Email and Voice and we are very impressed with our resolution rates as well as the ease of AI management within the Gladly toolset.
Definitely recommended if you are looking for a human approach to AI / Automation.
サポート
アプリサポートはGladly Incによって提供されています。
リソース
開発者
公開日
2021年2月16日
特集
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