Alhena: Shopping & Support AI
Esittelykuvagalleria
AI concierge for discovery, shopping & support that helps convert browsers into buyers.
Alhena AI is an all-in-one AI solution that helps ecommerce brands automate support, improve product discovery & drive revenue. Helping shoppers discover products, recommend items, & answer questions like an in-store associate also includes an AI Visibility optimization tool that helps brands improve how they appear in AI search and discovery platforms. Built with vertical AI agents for industries like fashion, beauty, jewelry, and home. Install in minutes and start helping shoppers right away.
- AI Shopping Concierge: helps brands convert on site, boosts AOV in real time.
- Voice AI: AI-powered voice support across phone channels and chat.
- AI Support Concierge: Help brands reduce service costs post-purchase experience
- AI Visibility: Helps brands get discovered in AI search engines in SKU-level.
- Vertical AI agents trained for fashion, beauty, home, travel & sports brands.
Kielet
Englanti, Kiina (yksinkertaistettu), Japani, Italia, islanti, Hindi, heprea, Ranska, Saksa, Puola, romania, kroatia, arabia, azeri, katalaani, Tšekki, Tanska, kymri, Espanja, viro, Suomi, filipino, iiri, unkari, armenia, indonesia, Korea, luxemburg, liettua, latvia, Norja (bokmål), Hollannin kieli, norjan nynorsk, norja, Portugali (Brasilia), Portugali (Portugali), venäjä, slovakki, albania, serbia, Ruotsi, Thai, Turkki, urdu, uzbekki, Vietnam, ja jiddiš
Toimii seuraavan kanssa:
- Freshdesk
- gladly
- Gorgias
- Kustomer
- Salesforce
- Zendesk
Luokat
Reaaliaikaiset viestit
Automaattiset vastaukset
Mukautukset
Tarjoukset ja suositukset
Analytiikka
Hinnoittelu
Free
Ilmainen
Ominaisuudet
- Up to 25 conversations per month
- 500 URLs (SKUs) in knowledge base
- Single AI Agent for many user channels
- Great for new DTC Brands
Pro
$239 /kuukausi
tai $2,388/vuosi ja säästä 17 %
At $1.2 per conversation if above limit
Ominaisuudet
- At $1.2 per conversation for up to 200
- 50,000 URLs (SKUs) in the knowledge base
- Advanced Analytics on usage, revenue etc
- AI-Powered Review Management & Response
- Social Commerce to manage social media
- Up to 5 AI Agents including API Agents
- Automated Knowledge Refresh
Growth
$599 /kuukausi
tai $5,988/vuosi ja säästä 17 %
At $1.2 per conversation if above limit
Ominaisuudet
- At $0.91 per conversation for up to 550
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
Scale
$1,199 /kuukausi
tai $11,988/vuosi ja säästä 17 %
At $1.2 per conversation if above limit
Ominaisuudet
- At $0.83 per conversation for up to 1200
- Ideal for Mid-sized, growing teams
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (4)
- 100 % arvioista on 5 tähteä
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0 % arvioista on 4 tähteä
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0 % arvioista on 3 tähteä
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0 % arvioista on 2 tähteä
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0 % arvioista on 1 tähteä
Overall, Alhena / Gleen is a good chatbot : it provides answers quickly, in a good readable format. It is easy to answer chats, it is easy to train the chatbot. Everything is straight to the point.
We had to contact customer support regarding a small issue. Alhena customer support really helped us quickly. Their customer support is very effective!
Thank you so much for sharing your experience! We’re delighted that you find our AI for ecommerce solution easy to use and train.
Our goal is to deliver a shopping AI that provides quick, straightforward answers so you can focus on growing your business. It’s also wonderful to hear that our AI for customer support was effective in resolving your issue promptly. We appreciate your feedback and look forward to continuing to support your success!
This AI is not like the usual, it will memorize your store and answer customer questions based on your actual store. It is very informative and so far I have only had a couple of glitches which I have reached out to the support team and had very helpful friendly staff take care of my issues immediately. Highly recommend trying the free version first if you are a small business.
We truly appreciate your positive review and recommendation. It’s great to know that our shopping AI quickly “memorizes” your store details and offers accurate responses to your customers. We understand that occasional glitches can happen, and we’re glad our team was able to address them right away.
Thank you for highlighting our free version, it’s a great way for small businesses to get started with AI for ecommerce. Please reach out anytime if there’s more we can do to help!
Perfect application!
I use it for my customer service, it is perfect!
Installing is easy, program the bot is ease it is great.
I did not have any experience with ai or program thing but it wasn’t necessary at all.
I use the application for my chat, I used live chat but I switched to this bot because this bot never sleeps, gives quicker and accurate answer then me.
It is the perfect solution, for real try it out!
Thanks for the glowing review! So glad that you love the product. Let us know if you have any suggestions for future enhancements.
Tuki
Sovellustuen tarjoaa Gleen AI.
Resurssit
Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.
Kehittäjä
Lanseerattu
8. maaliskuu 2024
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