Glew Analytics & Reporting

Our company is a leading ecommerce agency with over 20 brands, we downloaded Glew and signed up for the yearly subscription for some of our brands. Within the exact same day the integration failed for our brands. So we got on a call with their team to fix it - a week went by and there was no fix... then a few months went by with no fix. We asked for our money back and they refused.

As more time went on they just stopped responding to us. We sent so many emails to their team not including chat messages asking for help as it is not a cheap platform and received no help at all. Honestly, we have never experienced something like this and would never conduct business this way so our entire team was pretty horrified.

I've been a user of Glew since they first released their product and a huge advocate for them. If you're in the Ecom game, you need a tool like Glew to help with analyzing Shopify and other platform data to make informed decisions using their vast reporting capabilities. I just upgraded to their Glew Plus and their Looker integration takes the data to another level. If you're just starting out, then Glew.io is plenty, but if you want some advanced analytics, then I highly recommend using Glew Plus. Shout out to Lindsay and Charlotte for being amazing partners! 5 star recommendation all day, every day.

Glew has been a great tool for our business insights into product buying and planning, as well as day to day Ecom metrics. I enjoy the starter view in the dashboard as it gives our team a really high level highlight of the key business metrics for our Shopify store and ad spend. Our team also loves that they do a daily snapshot email that hits your inbox every morning and lets you see how you did the previous day with revenue, AOV, CR, ad spend, etc. The thing that really makes Glew stand out from competitors though is how nice their dashboards and tools look. They do a really good job making the platform look and feel premium. This is what makes us want to keep logging back in for more data!