Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
6 dicembre 2018

¡Excellent support team! a walk in the park right now. we highly recommend Globo Menu, a great help for our e-customers

LUMIKON
Messico
Circa un anno di utilizzo dell’app
29 giugno 2018

Un’app assolutamente indispensabile. Assistenza perfetta!!

Go go go

Sanmaurizio1619
Italia
Circa un anno di utilizzo dell’app
Data modifica: 28 febbraio 2020

Great Customer Service!!! App is pretty easy to understand and build, the problem occurred when it was time to publish to my website. I explained to the Customer service rep and she had it all fixed the next day when i logged on. If you come across a snag, give them a chance to help before you give up. Very helpful and polite!

UPDATE- EXTRA 5 STARS
For continuing their amazing customer support weeks later with more questions and always fixing troubles that may come up.

Leadproinc
Stati Uniti
Circa un anno di utilizzo dell’app
4 maggio 2018

Great app & great customer service

Spectrum Fine Art Graphics Materials
Regno Unito
Circa un anno di utilizzo dell’app
11 gennaio 2023

Great support. I was needing a change in the menu and they made it as reuested. They quicky reply and get it all fixed in time, recommended!

Planet Skin
Spagna
Circa un anno di utilizzo dell’app
6 settembre 2019

I needed a new menu with a better organization for different categories of products. My theme's default menu system is not suitable for classes different products groups nor is it capable of sub-level menu.

The only option I felt I had left was to hire developer (enormous costs) or change theme (very time consuming). Choosing the cheaper but timely change of theme, I consulted Shopify support who recommended me this app.

I can say from its promotional videos and image, it does exactly as offered and even the free option is better than my theme's default one.

After setting everything up and testing it on a backup theme, I did come across some problems. However, what really made me give this 5 stars is the amazing support Helen gave me. She answered emails within minutes and got her team to fix everything for me in no time.

I am very very pleased with the customer support and fully recommend this app.

PerfectPrime
Stati Uniti
Circa un anno di utilizzo dell’app
15 novembre 2018

I was having some issue with the menu on my website at yourowndepot.com . I wrote to their support team and Emma was very quick to respond to my concern. She was super helpful and responsive. Their team did a good job to revert less than 24 hours to get everything done. Highly recommended and happy with their job and service. Bravo!

Your Own Depot
Stati Uniti
Circa un anno di utilizzo dell’app
16 febbraio 2023

I needed some help with a weird issue that popped up with my theme when I integrated the menu, and the team had it fixed within a day! I'm a smaller shop so I'm still using the Free plan, but I didn't feel like that hindered the service I got whatsoever.

ExoPaws
Stati Uniti
Circa un anno di utilizzo dell’app
24 ottobre 2019

The customer service is fantastic and very quick! The app is also very easy to use and looks great.

Love. Earth. Beauty.
Irlanda
Circa un anno di utilizzo dell’app
16 marzo 2022

Our shop has now been using Mega Menu for one year. We love that this app has allowed us to offer our very broad selection of products in an easy to use drop down menu. We like that we can easily add photos to some of the drop down categories if we like. Recently we had an issue and needed to get support. Our issue was quickly addressed and we were able to solved our problem with the instructions provided. Thank you! Love your product and support.

Heather Lane Pottery
Stati Uniti
Circa un anno di utilizzo dell’app