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Great app & great customer service
Great support. I was needing a change in the menu and they made it as reuested. They quicky reply and get it all fixed in time, recommended!
Timely and proactive customer support on solving technical issues for us. Recommend for those who don't have a technical background and are looking for a user-friendly plugin for your store.
I needed a new menu with a better organization for different categories of products. My theme's default menu system is not suitable for classes different products groups nor is it capable of sub-level menu.
The only option I felt I had left was to hire developer (enormous costs) or change theme (very time consuming). Choosing the cheaper but timely change of theme, I consulted Shopify support who recommended me this app.
I can say from its promotional videos and image, it does exactly as offered and even the free option is better than my theme's default one.
After setting everything up and testing it on a backup theme, I did come across some problems. However, what really made me give this 5 stars is the amazing support Helen gave me. She answered emails within minutes and got her team to fix everything for me in no time.
I am very very pleased with the customer support and fully recommend this app.
APP molto ben fatta già nella versione gratuita, assistenza top , sempre pronta a darmi assistenza, in precedenza avevo installato un altra app per il megamenu e poi ho provato questa di globo e quindi posso dire che Globo ha fatto un ottimo lavoro. La consiglio
I was having some issue with the menu on my website at yourowndepot.com . I wrote to their support team and Emma was very quick to respond to my concern. She was super helpful and responsive. Their team did a good job to revert less than 24 hours to get everything done. Highly recommended and happy with their job and service. Bravo!
Provide great help, fast response, Customer service Sarah is friendly, will recommend to my friend. 5 Stars!
The customer service is fantastic and very quick! The app is also very easy to use and looks great.
I needed some help with a weird issue that popped up with my theme when I integrated the menu, and the team had it fixed within a day! I'm a smaller shop so I'm still using the Free plan, but I didn't feel like that hindered the service I got whatsoever.
Our shop has now been using Mega Menu for one year. We love that this app has allowed us to offer our very broad selection of products in an easy to use drop down menu. We like that we can easily add photos to some of the drop down categories if we like. Recently we had an issue and needed to get support. Our issue was quickly addressed and we were able to solved our problem with the instructions provided. Thank you! Love your product and support.