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very nice experience! thank you!
Great app. Great support. Very happy.
I highly recommend Globo to anyone looking for services/products they offer. I will definitely be returning for future needs!
It is a handy application because it has a great possibility of menu customization.
Customer service on top ! Thanks to Jay for helping ! Nice app !
The app works great and has all the functionality I wanted. Support was fantastic as well. Thank you!
The support team clearly understands what they need to do. I really appreciate their prompt assistance.
I will explain, point by point, why you should not install this app, without any emotion.
#1. The top menu is visible in the header, but it is not possible to add a logo to this app.
#2. The app has features like login, register, logout, and my account links, but these features are not functioning. When we asked, we were told they do not work in the new version of the app. This is the first time we have seen an app updated without removing non-functioning features. Even when you manually add links like login/logout/register, they do not work correctly.
#3. The support agents know nothing about the app. Their English is at a beginner level, and even the developers do not speak English.
#4. The CSS is not responsive. Images do not shrink or grow. If you want to see images that appear in desktop size on mobile and tablet, you can install this app.
#5. The search function does not work.
#6. Icons should use SVG, but they use images instead. Your site will slow down, and you will face SEO issues. Additionally, the icons are not responsive.
#7. There is no custom CSS area. Settings are limited, and there are other bugs in the app.
#8. No one, including the developers, is helping to fix the issues. Instead, they respond as if they are dismissing you by saying your requests are special and they cannot help you, suggesting you look for another app.
I am extremely satisfied with the customer service provided by Globo. The team was prompt and efficient in implementing the requested changes to the product labels and prices. Even though there was a minor misunderstanding regarding certain discounted prices, the communication was clear, and the necessary adjustments were swiftly made once I clarified my needs. Additionally, they addressed a display issue on mobile that I reported, demonstrating their commitment to customer satisfaction. I highly recommend their services for their professionalism and ability to cater to specific requests.
Globo has done it again with another amazing, easy to use app. We found Globo when looking for a Search/Filter app (which is also a great one). We had tried other mega menu apps but none looked or function how we wanted, or were compatible with our theme. The app Globo made is easy to use/customize and with there incredible support team it's truly top tier.
I had a few requests that I needed help with and the team was quick to respond, make the changes asked and continually willing to assist. Sarah was fantastic at getting everything taken care of for me, updating me on estimate timelines and just a complete gem.
We were up an running with our mega menu in a few days, it could not have been easier to set up.