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The navigation has changed since we first added this app. There is a bit of a learning curve when updates happen. But the support/chat is fast and very helpful.
Very helpful and efficient! :)
The App overall has a really nice feel to it, The support was pretty helpful and cooperative throughout my queries.
The mega menu app is super versatile, and combined with my site's design wonderfully. It has a wide range of design options available, and the interface for setting it up is very intuitive. There were a couple glitches to sort out with how it looked on mobile phones, and customer support was FANTASTIC. They fixed the issue promptly. Really couldn't be happier. I also use Globo's variant app and again--great customer service, super versatile options, really stable performance.
This app has many features and they work. In case of need the support is very fast and answers directly via chat. Recommended.
I have found Globo Mega menu highly functional with fast, responsive, and helpful support!
They are very willing to help customize the menu to match your existing branding, very helpful!
I will explain, point by point, why you should not install this app, without any emotion.
#1. The top menu is visible in the header, but it is not possible to add a logo to this app.
#2. The app has features like login, register, logout, and my account links, but these features are not functioning. When we asked, we were told they do not work in the new version of the app. This is the first time we have seen an app updated without removing non-functioning features. Even when you manually add links like login/logout/register, they do not work correctly.
#3. The support agents know nothing about the app. Their English is at a beginner level, and even the developers do not speak English.
#4. The CSS is not responsive. Images do not shrink or grow. If you want to see images that appear in desktop size on mobile and tablet, you can install this app.
#5. The search function does not work.
#6. Icons should use SVG, but they use images instead. Your site will slow down, and you will face SEO issues. Additionally, the icons are not responsive.
#7. There is no custom CSS area. Settings are limited, and there are other bugs in the app.
#8. No one, including the developers, is helping to fix the issues. Instead, they respond as if they are dismissing you by saying your requests are special and they cannot help you, suggesting you look for another app.
Sarah is very nice and helpful.
Oh my gosh!!! This person was so very helpful today! I had to delete parts of my mega menu and couldn’t have done what I had to do without them ! Thanks so very much for being there. I really really appreciate it! … From Tonia with Heavens Candles