Glow: Loyalty Points & Rewards

I have been using the free version of this app for my jewelry business. It's a great incentive for customers to return and place more orders.

I love the customer service here. EVERY single time I have asked for help I have had very patient and polite, resourceful people who genuinely made me feel like they wanted to resolve any issues I had. Most of my issues were not with the app but e.g. how to get rid of bots or how to eliminate dormant customers who use up space but don't show activities. Sergey, who helped me "declutter" my members did all of this on his end always checking in to make sure he does exactly what I had in mind, offering suggestions I would not have thought of myself.

Really recommend this app. Can't wait to have more than 500 active members to justify paying for the upgrade.

We’ve been using this app for three years straight. It’s very easy to set up, offers great value for money, and the team has been consistently adding new functionality over time. The recently added Klaviyo integration is fantastic, especially as we’re working to streamline all our outgoing emails through Klaviyo campaigns and flows. The support is also exceptional—10/10. Highly recommended!

This App is AMAZING! I have seen great response through using the Glow Loyalty app in my store. Customers love it and enjoy tracking their points and ultimately using their points to grab their favorite products from me. I am super excited about using an addition of Glow (PayWhirl) for my upcoming subscription option. Thank you Glow!

Having tried out several Loyalty Apps, Glow is by far the best in terms of ease of set up, functionality and value for money, with all features included in their entry level 'Sprout' option for $9.99pcm (for reference, it costs $25pcm for comparable features in app programmes such as BON Loyalty who charge extra for simple but imperative things like changing branding colours on the widget!) - Also their support is fast and effective with Live Chat very responsive and super helpful. I would like to thank Sergey for all of his support to date in helping guide us to get the most out of the App. I've also just found out they have an API for helping us to automate certain things as we scale. Highly recommended for all Shopify users, whether you're just starting out and experimenting, or scaling a larger, more complex loyalty programme. I will upgrade to 5 stars when the feature for allowing customers to redeem ad-hoc points at checkout is enabled, as this is the only piece missing at the moment. Customers currently need to reach Points Milestones to create redeemable coupons, which could potentially put some people off. The ability to redeem points balance at checkout would be the icing on the cake for this App.

Fantastic App with great pricing and feature set for a Bricks and Mortar\ Online combo . Ease of use is great and integration is quick and easy. Support requests and queries have been handled quickly and efficiently. Looking forward to seeing the App develop and new features integrated.

Amazing app, it is super easy to setup (I completed mine within minutes)

You can change your rewards naming to fit your branding as well as color customization to match your theme (there are a lot of features that are built in this app)

Support are amazing, very quick reply and super friendly.

Backing up your data is also very simple

I definitely recommend this app highly for those looking to get a membership rewards program.

Easy set-up. Well priced at entry level. Very good customer service and response times from the Glow team with clear answers to questions asked. Does what it says it does. Haven't used the VIP Tiers as yet but all indicators suggest this will also work very well. Recommended.

Don't like that it's a stand-alone thing, but a bigger problem is I can't exclude some products from earning points. Like if I have a product with really small margins, I want to exclude that.

I really love this app! It looks great and professional and my customers love this. Also the team is so helpful and kind. They always answer to all my questions and help me in figuring out the best solution for my website. A great experience for me and my staff.

This app really does what it promises with no hazzle and trouble. It is straight forward and best of all customizable and translatable. Support is useful.