Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
21 december 2019

I have tested each and every single loyalty app in the app store, and this one came out on top. Another app with the same features will cost you $50 to $100 a month. Very easy to use, great interface and support is amazing. Had a little issue during set up and Brandon was a great help. Highly recommend this app!

Magna Canvas
België
3 maanden gebruiken de app
Glow Loyalty heeft geantwoord 21 december 2019

Thank you so much for the great review! It means a lot! Glad you're enjoying the app!

12 maart 2020

I have been looking for a simple to use loyalty app to use online and at my two shops. After extensive testing and playing I am happy to say the glow loyalty app works a treat.

What was more impressive was Ryan and the Support team - I had a few suggestions on improving their new VIP tier feature - especially the ability to manually adjust a persons tier from the console. As the VIP was a new feature they took on board all of my suggestions and comments and they were available to test the next day - and I have to say works very well.

The flexibility with the app is great for the price. Other apps you had to be on their TOP plan to get VIP or Tier features and they cost $$$$. Glow gives you all the features to control the loyalty even on the basic plan, helping you grow the program from day one.

The widgets and interface is uncomplicated and clean - which makes it easy to use and get you up and running fast.

Thanks Glow!

MEA BOUTIQUE
Australië
3 maanden gebruiken de app
Glow Loyalty heeft geantwoord 13 maart 2020

Thanks so much for the kind words. We're thrilled you have been enjoying Glow Loyalty & Rewards, and that we've been able to help you set up loyalty programs for your two Shopify stores.

Your feedback about our new VIP Tiers feature has been incredibly helpful, and we're glad we were able to offer it at an affordable price, especially when compared to the other apps that provide similar functionality.

In general, we feel we are competitively priced and offer incredible value for businesses looking to add loyalty, reward programs, and/or referral incentives with Shopify.

Thanks again for the 5-star review!

23 februari 2020

I downloaded this app to reward my customers for their continuous support and so far I’m loving it. It has all the features I need and I love how the dashboard is simple, clean, and corresponds well with my site. I experienced a few very minor issues and was able to get extensive support from their team. The app is affordable, easy to set up, and highly beneficial for generating more sales. Highly recommend this app if you are looking to incorporate some kind of rewards program into your store.

Divine Lash Co.
Verenigde Staten
2 maanden gebruiken de app
Glow Loyalty heeft geantwoord 24 februari 2020

Thank you so much for your review! We really appreciate it!

14 juni 2020

Very happy with how it works, it was easy to set up and I could translate every last little message into Spanish.

Juno CR
Costa Rica
2 maanden gebruiken de app
Glow Loyalty heeft geantwoord 16 juni 2020

Thanks for reviewing Glow Loyalty for Shopify. We love international businesses and designed glow to be 100% translatable for this very reason. If there is anything we can do to help in the future, please don't hesitate to ask.

28 september 2020

This is a GREAT app for rewarding your customers for loyalty and referrals! I have used Smile before and I am glad I decided to give this app a try... what a difference in functions and customization. I am a new store and have been jumping from app to app in all categories to see what fits me the best, and I am happy this one came across my path before I kept wasting time and effort on too many other reward apps. I am sure that going forward this app is only going to get better and better. Thank you Glow! I look forward to a successful relationship!

BK Variety Market
Verenigde Staten
2 maanden gebruiken de app
17 juni 2020

Glow has proven to be the solution for translating our rather complex loyalty program from Square POS to Shopify POS. The flexibility of how points are earned (collection based, rule based of by dollars spent) allows us to integrate our online and in store loyalty rewards, along with tracking a customer credit program that is unique to our industry. The support staff is responsive and extremely helpful. Since it's a relatively new software, things change and develop pretty rapidly with Glow. I have been mostly impressed with how they have dealt with nuances and issues that have come up so far.

The Pittsburgh Juice Company
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Bewerkt 9 december 2019

less than a week in extremely satisfied/excellent service / excellent features / amazing pricing - I'm sure they will have 200x the users within the next 12 months. I spend over 2 weeks looking at others and they all fell short - if you're lazy and love wasting money go with the other guys

White Flamingo Lash
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Glow Loyalty heeft geantwoord 10 december 2019

Thank you so much for the kind words! Really appreciate the support and the review! If you need anything at all, please don't hesitate to let us know!

Bewerkt 10 december 2020

There is NOOOOO support. Every time I launch this app it says no one is available and they will get back to me in 1 day. Then the messages wont go through half the time. Don't waste your time. **** UPDATE I have waited for weeks for someone to bother to reach out after this review and STILL no one bothers. PLEASE STAY AWAY. There are much better performing apps with support on the marketplace.

EarthBorn Organics
Verenigde Staten
25 dagen gebruiken de app
Glow Loyalty heeft geantwoord 11 december 2020

Hey there,

I apologize for the support experience you had with Glow. We have support staff online from 8 AM - 5 PM PST on weekdays. On average, our response times are approx 4 hours, but we do answer questions in the order we receive them to be fair to merchants, and also by the level of plan. In your case, I think there may be an email issue because we have sent a couple of messages without a reply. We'd love to help though if you're willing to circle back. If you email support@glowloyalty.com and ask for Ryan or Larry I'll be sure that you get premium support on our free plan to resolve any issues. Again, I sincerely apologize and hope to hear from you soon.

27 februari 2020

Great app and great team of developers always ready give you the right advice. Nothing better in Shopify downtown...

NeoNail Professional Italia
Italië
Ongeveer een maand gebruiken de app
Glow Loyalty heeft geantwoord 10 maart 2020

Thanks for much for the great review! It means a lot!

27 juli 2020

I am loving this app so so so much! It's easy to use and I like the look of it. My customers are also getting really excited!

Danielle Frylinck Design
Zuid-Afrika
Ongeveer een maand gebruiken de app