Arvostelut (883)
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Luokituksen mukaan
Beware. We discovered goaffpro affiliates were hijacking Rebuy and existing discount codes and utm parameters to lay claim and attribution for sales from customers already on our email and SMS lists so there is some very fraudulent business going on here and goaffpro knows it- we advised them and they did nothing. We paid out over $20K in fraudulent "affiliate commissions". They did nothing because they make a portion of that money too.
We’re sorry to hear about your experience. We’d like to clarify a few important points for anyone reading this review.
GoAffPro does not charge commissions on affiliate sales or payouts. Your store was on our Free Plan, so we did not receive any portion of the affiliate commissions you paid.
GoAffPro is a self-managed affiliate platform. Merchants have full control over their program, including attribution rules, commission settings, and—most importantly—the ability to review, approve, or reject commissions before any payouts are made. We do not participate in managing affiliate programs or executing payouts on behalf of merchants.
Regarding attribution, GoAffPro records referrals based on the tracking rules configured for the program. If there are concerns about interactions with other marketing tools, discount codes, or attribution logic, our support team is always available to help review the configuration and recommend the appropriate settings. We have features to prevent unwanted attribution in many scenarios, but they must be configured according to each merchant’s requirements.
We take reports of tracking issues seriously and are always happy to investigate specific cases. If you’d like to revisit your account with us, please contact our support team with examples, and we’ll gladly review them in detail.
Leider sehr unübersichtlich, deutsche Version wär nett und wirkt in der Testversion extrem basic. Bei einer Testversion wünsche ich mir Funtkionen auszutesten, die mich überzeugen, zahlender Kunde zu werden. Leider erfordern alle wirklich relevaten Funktionen ein Upgrade zur Paidversion.
Hi
The app comes with a 14 day trial to help you try all the premium features before committing
Not recommended for serious brands in the US market. The app lacks basic fraud protection against coupon leaks and automatic bots. It allows coupon aggregator websites (like Honey) to easily scrape codes and hijack regular customer sales, forcing you to pay unfair affiliate commissions. There is no active or quality marketplace to find real influencers. A total waste of time and ad budget.
Exceptional service - been using GoAffPro for years as part of several different companies. Support is always quick, informational, and helpful beyond belief. Functionality is continually improving, and granular options provide immense flexibility for handling affiliates.
We've had a very positive experience with the GoAffPro team. Whenever we had questions or encountered technical issues, the support team responded quickly, professionally, and with a genuine willingness to help.
What stands out most is their responsiveness and commitment to finding solutions, even for more specific setup requirements. The platform itself offers a wide range of affiliate marketing features and has been a valuable tool for managing and scaling our affiliate program.
Thank you to the entire team for the excellent support and continuous improvements. We highly recommend GoAffPro to anyone looking for a powerful and reliable affiliate marketing solution.
I like the app itself, and I believe the team does a good job - provided the issue doesn't go beyond what is covered in the documentation.
Unfortunately, customer support has ghosted me and isn't responding to inquiries. This is a real shame, as I would have loved to find a mutually beneficial solution and establish a long-term partnership. I even told them they could simply let me know if they weren't interested in working together; that would have been perfectly fine, too.
Perhaps customer support struggled to put themselves in the customer's shoes and realize that not everyone is a software developer. From that perspective, I can understand why a conversation might have seemed more challenging than expected. However, in my view, handling such situations is precisely the job of customer support.
I’m giving two stars because simple inquiries are answered quickly and helpfully. That said, ghosting a customer is a remarkably disrespectful way to behave.
We've been using GoAffPro for a few months now and find it user friendly. We began using it to launch an Influencer program but are currently adding in our Email partners as well, and are able to differentiate between the 2 groups. Part of the appeal is the easy integration with Shopify & Klaviyo, but the reporting features and dashboard provide the information we need (haven't played around to see how deep we can get with stats). We are also about to launch the Refer a Friend feature. Support is terrific, I always get a response within 24 hours, usually much shorter than that.
Tried so many affiliate apps on here. This one by far the simplest to manage, the most features, the best and quickest support. It has everything we need for our affiliate program. It's perfect
So far I am very satisfied with the App. We are using the free version and it offers everything we are needing. I am very impressed with the customer support. They helped me get everything all set up by migrating all of our affiliates into the program and they are fast to respond to emails and answer any questions I have had.
This app has really helped scale our sales and customer base! The best part about this app is the user interface – our reps love it! I also have to say their support is 11/10. They are always quick to respond and super helpful in setting up very customized structures.
