GOAFFPRO ‑ Affiliate Marketing , 1 808 arvostelua
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WARNING!! This app will cause you a headache. The app registers and allocates previous and non-affiliate sales to affilliates before they have even signed up! Then it is your problem to get in touch with the affiliate to inform them about this issue and to tell them that the sale was not made by their referral links and that it instead a cookie related issue from the app. Customer service answered very fast, but not really an enjoyable experience I'd say. Clear instructions on cookies and other tech related warnings should be mentioned up front!
Hi Aleandro
As clarified by the support email, this attribution was done by the admin having the affiliate's referral cookie in their browser. That is how every system does referral sale attribution.
By clicking on the referral links of the affiliate, your browser was "tagged" with their referral cookie for sale attribution and that is exactly how the attribution works for regular customers too.
I.e. customers click on the link -> referral cookies are set -> when they complete the purchase -> the sale attribution is done.
We can disable the admins from getting referral cookies set BUT that again prevents them from testing the system at will. So it is kind of like catch-22 situation for everyone.
So we have built some capabilities in the app
The system also gives you the ability to clear the browser cookies via noref links like
https://shop.thesenseofdoubt.com/?ref=noref , will clear all referral cookies
and/or you can easily manage the sales via the Sales page.
Finally, you can also set a shorter Cookie Duration for auto-expiration of cookies or perhaps just a simple "Remove tracking after order" toggle (which can be enabled in the Settings -> General Settings tab)
The app does explain this in the setup wizard when you set the app. Maybe we can add a feature to allow the users re-run the setup wizard to learn the referral system
Hope this misunderstanding does not sour our long term relationship.
Thanks and Regards
Anuj Tenani
CTO @ Goaffpro
Very Satisfied with this app if you are looking for FREE that does all the basics this is where its at. customer service is on point too!
A great service that seems to bring reasonable results. However, more automated payment options besides Paypal are definitely needed.
I would like to be able to customize the bars at the top that are part of the app - they contrast with the brand colors and it seems you should be able to customize this better.
If you are a new business owner, then I definitely recommend this app. The setup is so easy. I think this app is the best option for sure.
trying this app out. Set up was very easy and they have a nice interface for the affiliates page. so far so good.
So far I'm loving how seamless and easy this app has made my affiliate marketing strategy. Thank you!
It took me awhile to figure out all the nuances and possibilities, but the company was attentive and helpful. I LOVE THIS APP! After years of playing around with Multilevel Marketing, my own company now has a multilevel affiliate program! I love the pop-up after purchase that offers every customer the opportunity to become an affiliate. In just a few days, I had new affiliates and sales increased by 50%! I've had shopify stores for 3 years. This app is a keeper. So I still have an "advertising budget", but now I'm paying the people who love my coffee, instead of google and FB.
Great application, and very responsive and understandable customer service, frankly everything is perfect!
This is a great application for Startup Shops. The free account is perfect to use as we build our business. I wish there was a way to payment options other than PayPal. Due to a hack to the paypal account we no longer as a business use PayPal.