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I've tried every affiliate app on the app store, literally. Some had pretty interfaces, with easy navigation, a pretty UI, but none of them had all the bells and whistles that GoAffPro has. In other words, when you compare feature-to-feature, Goaffpro is in a class by itself. From setting up the login and sign up pages, to the easy and intuitive interface, to all the settings you can set up as far as metrics and data is concerned, Goaffpro stands out above all the rest with glaring fanfare. The Goaffpro is the top affiliate app on th App Store. Period.
As far as customer service is concern, the responses are always fast and swift. They're always online, and they always solve any issue I had within an hour. Thus, the customer service is phenomenal.
Lastly, this review is from a hard critic. I highly recommend this app above all the rest. Thank me later.
I have using this app not long after it was launched. I came across it online. It has been great, easier to use now and they have introduced great features to it. Any problems they solve it within the day.
Their pricing is good and affordable for large volumes affiliates, they attract a new affiliates every week.
I am from South Africa. I started using the GOAFFPRO app from the beginning of this year [2025] for my Shopify online store, since then I have never looked back. This app is so friendly to setup that you can setup with little to no experience at-all, what is the cherry on top is their support system. I am most of the time assisted by Rohan through email, and his response is so fast that you could swear that he is always waiting for my enquiries . I am 100% happy and great full to God for directing me to this app. A special thanks to Rohan for always being on my assistant making sure that my business runs smoothly 24/7. My affiliates are also happy, not even one of them ever complained about anything atall.
I initially had some issues with GoAffPro and was quite frustrated. However, the support team went above and beyond to assist me. They reached out via email, helped me understand how the app works, and even provided valuable suggestions on working with quality affiliates.
Their responsiveness and dedication reassured me that they truly care about their customers and are committed to making the platform as user-friendly as possible.
E-commerce can be complex—a lot is happening behind the scenes that many don’t realize. It was refreshing to work with a team that understands this and takes the time to support their users. Thanks to their help, everything was resolved smoothly, and I now have a much better experience with the app.
As I return to working with them, I see this as a fresh start—an opportunity to apply what I’ve learned and navigate the platform more effectively. I’m hopeful that this new beginning will help me build a stronger affiliate program and grow my business with confidence. The improvements and insights I’ve gained through their support have been extremely helpful.
A bit harsh, don’t you think to rate us 1 star? The program is a private affiliate system. So the signups happen through your store’s branded affiliate portal.
You can choose who joins your program, what information is collected when they sign up. You can add social media handles in the sign up page, so the affiliates fill in that information. The system can then give you information about their social following metrics, which you can use before approving the accounts
If you have opted for marketplace listing, then your program is listed across various marketplaces across the web. This gives your program a huge reach.
All accounts also require your approval before they can start sharing things. app does. So don’t approve the accounts which you don’t like
Hope this helps clarifies things.
The customer support for GOAFFPRO is so good! I'm just trying to get set up and have been sending them question after question. They usually get back to me in minutes and provide screen shots and plenty of hand holding. I also find the solution to be pretty robust and easy to use. Definitely happy with them.
Great affiliate app. Does everything and does it well. Does a bunch of things I thought they wouldn't. They've thought it through very well. I'm constantly surprised by how many features it has. Their customer service is great and fast as well.
I should add I've tried a few other affiliate apps and this one blows them out of the water
The app is great, it has all the basics covered. Their customer service is exceptional! I get a response right away and all issues are resolved in a timely manner. Its great for any program getting started with influencers.
The customer service is extremely poor. We explain the problem in detail, yet it seems they’re unwilling to address the issue with their application’s coupon automation feature. Instead, they simply suggest applying a fix in Shopify, but the error persists within their app when creating automated coupons. This renders the automation feature pointless. They fail to provide a solution and refuse to take responsibility for the losses this issue causes to our store.
Hi
The customer service responded appropriately to your questions. The coupon code in question [SARA-48-AF] was NOT created through the app You created it manually in Shopify. When you manually create it in shopify, you also need to manually update it there. If you want to automate things, then create it through the app.
It is quite simple to understand and you can update the code in less time you took to lash out
Also, you are on the free plan, not paying us anything, got live chat support, got right answer in 5 minutes from a real human and still chose to write this to ruin our team's morale. 👍
Been using this app for awhile. Staff has been very helpful and even developed some new features for me as well. Couldn't ask for a better affiliate marking app!
I tried several affiliate app, and found this one be the best. I have used the free version for many months now. It has been working well.
I don't use the referral fee payment function, because I would like to pay my affiliate through other method like Zelle. It is a little complicated to record manual payment. Each time I need to play around quite a bit. Look like the app offers a lot solution and automation, probably too complicated for my business. It is like the learning curve is a little too deep for me.
The customer service is great. I just asked my first question using their chat function. The response is immediate, by River, and I quickly get the answer. For this, I give this a five star.
I have not started a serious referral program yet, but plan to do so sometime this year. I am still hoping to use a simple one with simple interface. In the meantime, I will spend more time to learn Goaffpro, and decide which one I would like to go and purchase the upgrade from the free plan. Will update later.