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OUTSTANDING customer service. I have tested several affiliate apps here on the marketplace over the last few weeks ShoutOut, Affiliatly and then several others that I reached out to ask specific questions, but never responded.
Goaffpro responded with detailed instructions on how to set up what I wanted. When I wanted to included CrateJoy, they replied that they would build a custom integration for me.
They have been very responsive to all my questions. I am looking forward to working with them.
I just set the app up and it was very easy & effective to do. All of the set up steps truly help. I look forward to seeing the progress + success from using the app
Do not open!!! I tried to install 2 times and it is only on an infinite load page. Please fix this urgently
Hi
Please connect with us at support@goaffpro.com and we can help you get the app set up
You can also add admin@goaffpro.com to your staff account and our engineer will install the app and set the affiliate program for you
Looking forward to hearing from you
Thank you
This is my second store to use GoAffPro and I have to say it's my go to app for growth. The free plan is amazing, and when you're ready to scale up, the ability to have multi-tier affiliates helps you scale fast. We're a two person operation, but we're able to run with the big brands thanks to this app. Thank you for all your helpl!
Honestly, the free plan has amazing value. I recommend it to anyone who plans on leveraging influencers. Thank you!!
Estoy empezando a configurar el programa y a priori parece muy fácil e intuitivo. El servicio de atención al cliente me ha resulto algunas dudas que me han surgido de forma rapidísima. Espero que sigan sorprendiéndonos para bien en el futuro!
It's awful. doesn't track referred traffic and I'm assuming orders properly (impossible to tell at this point).
Asked for support and their response basically boiled down to "yeh its not working with your store, you should fix it"
Like what the actual eff?!?!
Obviously, this is potentially damaging relationships with my affiliates which is unacceptable. Not using this app and you shouldn't either. Period.
Hi
As mentioned in the email reply, there is an app/product variant which is causing automatic redirects of the URL's. So you will see the same problem with any tracking tool (since the URL is changed to something else)
Copy pasting the reply from earlier email
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Hi
Do you have any redirection (app or other setup) which redirects the product to it's first variant ? Do you have any product variation app in your store ? Your setup is currently redirecting every query parameter to the variant id (not just for the goaffpro app, but for other analytics too.)
eg. if you are running a facebook/google ad, with campaigns eg.
https://catjaniga.com/collections/necklaces/products/aurora-pendant?utm_campaign=google_ads
You will again not get the correct results, since if you notice, the URL is again redirected to the variant id and the utm_campaign parameter gets removed (just like the ?ref parameter gets removed)
For normal shopify stores, if you visit a URL like
https://goaffprotest1.myshopify.com/products/short-sleeve-t-shirt?ref=anuj
OR
https://goaffprotest1.myshopify.com/products/short-sleeve-t-shirt?anythinghere=anythinghere
You will notice that the URL is not automatically changed. So, there is indeed an app/other configuration issue on your store which is causing this unintended redirect.
You should also connect with shopify customer support to know why the product page is redirected automatically to VARIANT ID query parameter URL.
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