レビュー (1,877)

総合評価
4.8
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2025年2月20日

Great app and very easy to use. I had an issue with connecting stores and the Customer Service response and action was incredible. In a matter of 2 days, what I needed was done for me. Thank you!

www.pivoequestrian.com
アメリカ合衆国
アプリの使用期間:1日
2024年10月20日

This app is easy to use and provides all the support we need with affiliate program. We have been using the free app for several years, and are now considering upgrading to have more bells & whistles. Customer service is always fast and efficient.

Nailed Golf
アメリカ合衆国
アプリの使用期間:3年以上
2024年10月3日

I have been using this app for a while now and have to say it is really easy to use and my affiliates also seem to have no problem.

Having just updated my website to a new Theme, I have to say that the customer service was outstanding, they helped me to transfer over with the only hiccups caused by me!

Thank you

House of Chastity
イギリス
アプリの使用期間:約5年
2024年11月20日

This app is amazing. It has all the features that we were looking for, and the best thing is that their support team are very helpful. We get answers and help right away when we need anything. Very happy with their solution.

ProDrive Pickleball
アメリカ合衆国
アプリの使用期間:3日
2025年2月4日

Ich kann die App nur empfehlen, ich arbeite jetzt schon ca. 1 Jahr damit und finde sie wirklich top. Der Support hat mir innerhalb kürzester Zeit geantwortet und ich war super zufrieden mit ihrer Hilfe. Würde ich jedem weiterempfehlen!

Mabyen
ドイツ
アプリの使用期間:約5年
2025年2月4日

Nice

Aipas Bike LLC
アメリカ合衆国
アプリの使用期間:1年以上
2024年11月5日

One of the better apps in terms of customization. Support was good, but had to follow up to get issues resolved.

Hystar
アメリカ合衆国
アプリの使用期間:29日
2024年10月8日

I've been continually surprised, for months now, using the premium version of GoAffPro, with how accommodating their staff has been to quickly and thoroughly reply to my questions. I spent way too much time finding the 'perfect' affiliate management app earlier this year before launching, and now I'm glad I spent all that time comparing, because GoAffPro has literally every feature I need and wanted. They are extremely helpful and knowledgeable, and send screenshots and tutorial links in their emails. I have 1,000+ things to do for our business right now, but wanted to leave a review because honestly they deserve it. I hope this service and innovation keeps up!

BioGenesis Laboratory
アメリカ合衆国
アプリの使用期間:4ヶ月
編集日:2024年10月8日

I'm beyond frustrated with this affiliate program. Imagine my surprise when I found out that unapproved accounts could generate and share discount codes with the public! It’s completely absurd—how can they have access before I even approve them?

But what made this even worse was the response from customer service. Instead of addressing the real issue, they just told me to turn off the automatic discount code feature. Seriously? That’s not a solution! They never even bothered to explain why these codes are active for unapproved accounts in the first place. It's like they didn’t care about actually solving the problem.

This is a huge red flag for anyone who wants control over their affiliates. The lack of accountability and poor customer support are absolutely unacceptable. I regret trusting this program and strongly advise others to stay away!

Reply on 9 Oct:
Your response is missing the point entirely.

You claim that pending accounts can’t see their dashboards and therefore can’t change or access their discount codes. But that’s simply not true. Pending accounts are able to change and share their codes, even though they haven’t been approved yet. I’ve seen this happen firsthand, so claiming they don’t have access isn’t addressing the real issue.

The main problem here is that unapproved accounts can still use and modify codes. Telling me to turn off automatic code generation is just a workaround, not a fix. Why are these codes active for pending accounts at all? This flaw undermines the whole approval process.

Stop deflecting the issue and provide a real solution. Brushing this off like it’s not a big deal is not the kind of support I expected.

Roseraie Gal
中華人民共和国香港特別行政区
アプリの使用期間:約2年
GoAffProが返信しました 2024年10月8日

Thank you for you kind words.

To help other merchants reading this review, the automatic coupons simply generates the codes for the affiliates. The pending / blocked accounts do not have access to those codes. (as they don't even have access to their dashboards, so how can they even see their codes ??)

If you don't like auto coupon generation, you can turn it off. Then you can assign the code when you are approving the account (which is again a one click process while approving)

Anyways, we wish you good luck and hope your store succeeds.

8888

[ update ]

There are literally so many ways to give discount to your affiliate's customers.
1. You can have a static code assigned at signup (Coupons page -> Automatic Coupons)
2. You can have a dynamic code which refreshes automatically as they refer (Coupons page -> Dynamic Discount codes)
3. You can have a general code which applies whenever the affiliate's link is used (Coupons page -> Set default discount code)
4. You can assign the codes before approval.

The fact that you chose an option and then when this option works as advertised, you start complaining. If you don't like how this works, you can easily switch to any of the other available options.

This is such an easily testable thing. Just register an account on your program as an affiliate. Then try logging in to the affiliate's area. Are you able to see / update your code ? Would love to hear what you find out.

Please be kind enough to update your review after you do the above test.

2024年10月16日

easy, does what it should. service support quick and personal. good app! i recommend.

Kalkman
オランダ
アプリの使用期間:約2年