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Right now I am about 3 days into my 15 day trial and my experience is not making me want to stay with the premium. The discount codes for my affiliates don't seem to work and I can't find anything helpful online to resolve the issue. I sent a message to them, but I am not hopeful for a quick resolution. Sent a message 3 days ago with nothing but a confirmation in response. I also didn't get an email about the affiliates that were waiting approval recently. I had high hopes, but right now I am thinking I may need to find another app.
[REQUEST FOR FOLLOW UP]
Hi Kristin
Your support ticket was replied to within hours of submitting, but probably because your contact email was incorrect you did not get the reply. Please check the Contact Email in Settings -> Notifications tab.
Currently it is set to kristin@greatmorningscoffeeandtea@.com, which doesn't seem right.
Now coming on to your question. Since you had manually set the expiry of the automatic coupons to 27-Nov-2019 (by editing the [APP]GOAFFPRO discount rule in Shopify), the coupons stopped working on that date. To make them work again, we ask you to either extend the expiry or remove the expiration date altogether.
Also, your automatic coupons are set to apply on limited sets of products, so during testing, please ensure that your cart has those products, or you can also remove this limit in the Coupons -> Automatic Coupons section.
Hope this helps, let me know if you need help with anything else.
I am pleased to share my positive experience with GOAFFPRO. As someone new to launching an MLM company, I found this platform to be the most user-friendly option available.
The support team has been exceptionally responsive, providing timely assistance and guidance whenever needed. This level of support has been invaluable, particularly for someone venturing into the complexities of managing an MLM business for the first time.
One of the standout features of this platform is its affordability. For individuals who are just starting their business, the cost-effectiveness of the app is a significant advantage. Unlike other options in the market that we explored, this platform offers an array of functionalities at a price point that aligns well with the budget constraints often faced by new businesses.
The app itself is comprehensive and equipped with everything necessary to kickstart a successful business venture. This simplicity is in stark contrast to other apps we considered, which either proved to be prohibitively expensive or lacked clarity in instructions.
In summary, GOAFFPRO stands out as the easiest and most cost-effective solution for those entering the Affiliate and Multi-Level Marketing space. I highly recommend it to anyone seeking a reliable and budget-friendly option to launch and manage their MLM business.
Very easy to work around.
The support team is always on standby to assist whenever there are challenges.
Easy and quick setup. Love the in-app interface I don't have to login on another site, i can manage from my shopify admin front. So far so good.
Update - one week in. it's awesome. just needs a marketplace and it'll be perf.
It works good, support really kind and available. We need to do some customization so that other plug in were going to work in the proper way and they helped us.
This app is amazing! My business can now scale as fast as it possibly can thanks to this Goaffpro app! It fully automates onboarding of new ambassadors or affiliates and makes them all suuuuppeerrr easy to manage! Not only that but their help staff got back to me the day I reached out and fixed a few flaws I noticed with the app right away!!! So so so very helpful and they even helped me to import all of my old affiliates into the app! 10/10 use this app! I went through all the other affiliate apps and this one by far is the best/easiest to use/ has all the best features/amazing customer service and most of all best value! Thankyou Goaffpro!
Bonjour, l'application est superbe, cependant nous rencontrons des problèmes actuellement avec celle-ci. En effet, l'application ne fonctionne plus. Merci de corrigé ce problème. Bonne journée.
Hi
The issue that you mentioned in your email looks like a browser cache issue. The app itself is working fine on our end. Did you try with a page refresh ? Did that solve the issue ?
Hope to hear back soon
Regards.
I do not trust this app. I sell exclusively in Germany and strangely enough the affiliate members are Chinese names that seem to have generated any sales in Germany.
I've recently installed this App on my store and I found the set-up easy and straightforward. The brief videos for each step (if you're not sure what to do) are extremely helpful.
I've been mostly impressed by the customer service: I'm currently on the free plan and I've had a few questions already which were answered promptly and clearly. Great experience so far.
I had to translate to other languages to use this app. They replied and helped quickly! I greatly appreciate that!!!