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I had high expectations for Gogetters, but unfortunately, the experience was disappointing. I upgraded to the Pro plan, expecting better synchronization with BigBuy, but the inventory updates were inaccurate and didn’t match BigBuy’s stock levels.
One major issue is that you don’t get access to the DP, only the RRP , which can lead to significant price gaps. This makes it difficult to maintain competitive pricing.
After just 3 hours of using the Pro plan, I realized it wasn’t what I needed and reached out to customer service to inquire about a refund. Unfortunately, I never received a response, which was frustrating.
In the end, I decided to work directly with BigBuy, where everything is much more transparent and efficient. I’d advise others to be cautious before purchasing a paid plan the value it provides may not meet expectations.
Too expensive for the kind of service they offer.
Tey cover EUR120 just to select the products from the supplyer we choose and you also have to pay the suplier, so is min EUR150 just for you can have access to the products. I pay for VidaXL, so to I can import they products I must have to pay this EUR90 fee plus EUR30 month.
And don't be fooled by the free plan, since you can't import any products from your supplier, you have to sign up to the paid plan in order to have access to the stock of products and send them to your store.
Thank you for your review!
It's unfortunate that you had such an experience with our app. We have a free version that's available for all suppliers. This free version has no limitations and is equivalent to our subscriptions.
If you would like to use our app, we would be happy to help you!
Kind regards,
Support
GOGETTERS
Ik heb veel problemen ervaren met het importeren van de producten. Dergelijke problemen doen zich niet voor als je rechtstreeks vanuit BigBuy of VidaXL importeert. Dit heeft me helaas 250 euro gekost. De medewerker van de klantenservice leek zelf ook niet te begrijpen wat er aan de hand was. Het spijt me, maar ik ben erg gefrustreerd. Ik heb hier dagenlang aan gewerkt zonder resultaat. Uiteindelijk heb ik besloten de software te deïnstalleren en het verlies te accepteren.
Dank voor je review Tolgahan!
Vervelend dat je deze ervaring hebt gehad met onze app. Het probleem waar je mee kampte hebben wij dezelfde dag nog opgelost, helaas had je de app toen al verwijderd.
We helpen je graag als je onze app weer wilt gebruiken!
Groet,
Support
GOGETTERS
Katastrophe!!!!!!!!
WARNING DO NOT INSTALL.
App sucks, there is NO 30 day free trial despite it being advertised, they straight up charge $183. for absolutely nothing. The suppliers on the App has nothing in stock so it is completley useless.
The positive Reviews that are praising this App is obviously written by the developers them selfs.
Dear Shoppanzee,
We have tried to reach out to you by email to see where your review comes from.
Our app only started offering a 30 day trial on the lite plan recently. When you installed the app there was a free plan which you could have used to check the suppliers and inventory. There you could have seen that we have hundreds of thousands of products in stock with various suppliers. If there weren’t any suitable suppliers, you could have reached out to our excellent support team and within a few hours we would have been able to help you.
When it comes to the US$183 charge, Shopify will never charge any amount without you confirming this amount within Shopify. If you find the time, please reach out to our customer support. Thank you.