Nabu: Google Ads Retargeting
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recently had the pleasure of working with Neha from Nabu, and I must say that her assistance with resolving my retargeting Google ads issues was absolutely outstanding. Neha's expertise and dedication to finding a solution were truly commendable.
From the moment I reached out to Neha, she displayed a high level of professionalism and attentiveness. She took the time to listen to my concerns and thoroughly understand the challenges I was facing with retargeting my Google ads. Her ability to grasp complex issues quickly was impressive, and it gave me confidence that I was in capable hands.
What truly sets Neha apart is her exceptional customer service. She was responsive and prompt in addressing my queries, ensuring that I had all the information I needed to make informed decisions. Neha's patience and willingness to go the extra mile made the entire experience stress-free and enjoyable.Thanks to Neha's assistance, I was able to overcome the hurdles I faced with retargeting my Google ads. My campaigns are now performing better than ever, driving increased engagement and conversions. Neha's support has undoubtedly had a significant positive impact on my business.
Dear The Shela Admin & Team,
Firstly, I wanted to express my sincere gratitude for taking the time to provide such kind feedback on the services we provided. Your feedback is truly invaluable to us.
I am delighted to hear that our team was able to assist you effectively during your time of need. It's always our goal to provide top-notch service and meet our customers' expectations. Your positive feedback serves as a great motivation for us to continue delivering exceptional experiences.
Please rest assured that we are committed to continuously improving our services and ensuring that we consistently meet your expectations and beyond in the future.
Once again, thank you for choosing our services and for your thoughtful feedback. If you have any further questions or require any assistance, please do not hesitate to reach out. We are always here to help.
Warmest regards,
Neha Singh
Team AdNabu
An absolute SCAM - free to install but they charge you $10 if you have ANY Google Ads running, even if you never used the app and the Google Ads you have in place were running long before you ever installed the app. I have a Google Adwords campaign in place that's been running since January 2020 (has absolutely NOTHING to do with retargeting in any way) - I installed this Retargeting app in September, NEVER USED IT, NEVER TOUCHED IT, then almost immediately uninstalled it, and they STILL charged me $10 simply because my Google Adwords campaign (that's been live since JANUARY!) was live during the time that I had the app installed. Absolutely ridiculous. I will never interact with any AdNabu products ever again. The definition of a scam.
Hi, We do apologize for the misunderstanding you had regarding our app. Our pricing section clearly says free if not running ads and $9.99 if running Google Ads (we have not mentioned retargeting ads particularly it includes any kind of campaigns). So as you mentioned you are running ads since January but started using our app in September and used it for 2 months. We charged you because the campaigns are up and running there is no SCAM in that we have clearly mentioned what we have charged you for. Our app task is to create audience lists and keep on adding audiences for you and update it from time to time this is what we charge $9.99. No matter a customer is using those lists or not (running retargeting ads or not) Our app is still doing its JOB.
Since customer satisfaction is the priority for us we tried refunding you the amount even not being wrong at our side. I hope there should be no confusion now.
Saves so much time. I have more time to focus on our campaigns now that Adnabu has grouped everything for me.
Dear The Cook's Edge admin & team,
A ton of thanks for writing such a nice review for us really appreciate it, I thank you on behalf of the entire team we all are very grateful to you.
If you need any assistance with the app, please do write us anytime our support is always extended for you. You can always write to us at support@adnabu.com if there is anything I can do for you. Many Thanks.
Best regards,
Priya
Team AdNabu
I literally spent hours of my time trying to get right the remarketing tags and have it work together with merchant center. so frustrated. then I researched about if any app is doing the job, I am glad I came across AdNabu. It's as easy as signing in your google accounts twice and you are ready. If you were like me, then you found the right app. price is the most reasonable one too.
Best support ever. They helped me a lot. Great app by the way. They won me as a customer. Good app!
Dear Liza,
Thank you so much for taking the time to share your feedback for the services provided by our us. Much appreciated on behalf of the entire team.
I am happy that we could be of assistance during your need. Your acknowledgment truly means a lot to us. We look forward to meeting your expectations in the future as well.
Warm Regards,
Neha Singh
Simple to use app, generated 100+ audiences in Google Ads for us in just a matter of minutes. Got some Display Remarketing ads setup quickly in Google
Dear Indoor Outdoors admin & team,
First of all, many thanks for your valuable review of our app. I really appreciate the same on behalf of the entire team. We're always here to address any concerns or answer any questions. Happy to help you.
Thank you for choosing us!
Thank you,
Ashwitha from AdNabu Team
Installation was quick and easy. Very nice with the added remarketing audiences created by the app, and super fast and helpful support! Thanks, Ashwitha!
Dear Paninisport.no admin & team,
I'm so grateful for your kind words. We appreciate your feedback and comment about your experience with our app and support. We are always happy to help our customers.
If you need further assistance, please let us know via live chat or email us at support@adnabu.com.
Thank you,
Ashwitha A.
AdNabu Team
Have started to use this app, add a little issue in setting up the support them helped me out promptly, hoping for good results now. Great functional app
I originally had an issue with the app but it was not their fault at all. I just had the tag already placed and didn't know about it. The team (specially Sonal) was really proactive and helped recognize the issue and guided me on how to properly fix it. This guys are great, definitely give them a try!
I have tried the app for about 15 days. Basically I understand that this app helps you to create an audience on which you can then do your campaigns. I think that this app is practically useless, it reduces your audience and above all in my humble opinion you will find advantages only by eliminating this app. Use facebook for this ...
Dear Alessandro,
I am extremely sorry for the total inconvenience that was caused to you from our side. I can see that you removed our Remarketing app just after your free trial was complete after using it for a total of 7-8 days.
I earlier tried notifying you via emails that the app had already created the necessary audiences for your website's visitors and their counts were already increasing as per your website traffic. The audiences should have reached the count of 1000 shortly after which you would be able to use the audiences in your Display Remarketing campaigns.
This is how the app functions and the count of the audience are completely dependent on your website traffic and also on the fact that not all of your online visitors will be eligible for Remarketing ads on Google.
I am sorry that our app could not meet your expectations this time.
You should always feel free to let me know if you would like to give it a second try. I am more than happy to set it up once again for you.