Arvostelut (157)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
Muokattu 8. maaliskuu 2021

This app was not initially working on my store. I posted a critical review and was promptly contacted by support. The customer service rep needed some access permissions to my store so he could fix it. He promptly fixed it. I am updating my review to a positive one. This app seems like a convenient way to get Google customer reviews on your store. The only catch is that the customer has to opt-in to receive an email at time of purchase. There doesn't seem to be a way for a customer to decide to come back and leave a review if they don't opt in right away. I think this would be a great feature to add because it would allow the store owner to send a follow up email to the customer and request a review after the customer has received their order.

Ruck & Rotor
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Meggnotec Technologies Private Limited vastasi 27. helmikuu 2021

Dear Sir,

Please note that the entire workflow is decided by Google and no app can influence this. Google provides only one place for the customers to opt-in for the Google Survey. Google does not send survey emails if test products are used for our testing so we have to buy normal products in store.

There is absolutely nothing shady about the test. Please read the following to understand our point of view.

95% of the reviews received so far displayed below had tests done by us. This is just a small fraction of the tests that we have done. 

Our Tests include strict procedures so both us and the merchant are not affected in any way.

- We use the store address in the Shopify admin for checkout so the product is never mistakenly shipped to us.
- We add at the last that this is a test order on all fields.
- We also inform the merchants to cancel the order immediately after the test and we ourselves cancel the order whenever possible.
- We use 100% discount coupon so we do not have to pay.
- We create a free shipping method that only works for 100% discount so we do not pay anything additional.

We ask for admin access so we carry out the testing seamlessly.

Let me explain the problems of using real payment transactions for testing. 

- We offer this app at a reasonable one-time fee for a life-time service so we have to restrict unnecessary expenses to provide a proper service to our merchants.
- At the start, we made real payments but the refunds we not matching paid amount because the refund amount does not include the currency conversion fees and the cross-border fees that our banks charged us.
- Some merchants closed their stores and become uncontactable.
- We were losing money.So we have stopped making live payments.

We had not received a reply to our email to you so could not complete the test for your website.

16. marraskuu 2020

Can recommend this app to anyone. Support is also perfect. Chandra and his team offer the best service!

EV Plug Europa
Alankomaat
2 kuukautta sovelluksen käyttöä
17. elokuu 2020

Amazing sales support service by their staff as I'm not tech trained. Highly recommended for your website.

The Kettle Gourmet
Singapore
Noin 2 kuukautta sovelluksen käyttöä
3. heinäkuu 2023

Application qui permet de récupérer des avis google facilement, je recommande.
Suivi et accompagnement pour les différents paramétrage ok .

tente-de-toit.Shop
Ranska
Noin kuukausi sovelluksen käyttöä
Muokattu 19. helmikuu 2020

Having recently added the app I have started to receive reviews, which goes some way to adding credibility to my website from genuine customers. The layout is clean and functional. I think the one-time payment is very good value and much prefered to a subscription. I had a little misunderstanding about the functionality of the app, so messaged the app developer - who responded very quickly and answered my query! So, overall, a super little app that'll benefit most (if not all) websites.
Definitely recommended.

Gala Wildlife
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
29. syyskuu 2023

Excellent support!

Mellow Signs
Portugali
Noin kuukausi sovelluksen käyttöä
3. toukokuu 2023

Great service, one-time charge with high cost efficiency. Very helpful customer service. Highly recommend

Alluxe Car Mats
Australia
25 päivää sovelluksen käyttöä
23. helmikuu 2021

Works prefectly, easy to set up and great support if needed. Nice touch to be able to add badge with minimal reviews to. Thanks! spareandsquare.co.uk

Spare and Square
Yhdistynyt kuningaskunta
24 päivää sovelluksen käyttöä
18. maaliskuu 2021

App worked as described, perfect for a new store with no sales, customers or reviews. Great support, did some custom CSS to answer a request very quickly. Would be great to have a Klavyio integration. Loving the app so far.

Outdoor eStore Australia
Australia
20 päivää sovelluksen käyttöä
15. kesäkuu 2023

Exceptional App with Unbeatable Value and Service

I am absolutely impressed with this app! Not only does it deliver excellent performance, but it does so at an incredibly reasonable and one-time cost. The value it provides is truly unbeatable.

Moreover, the customer service is top-notch. Upon contacting the support team via email, I received swift and effective responses. The level of service they provide is exemplary and has made my experience with the app even better.

I highly recommend this app to anyone seeking a reliable and cost-effective solution. The outstanding performance combined with the excellent customer service is a testament to the quality of this product. Try it out - you won't be disappointed!

Body and Face Clinic
Alankomaat
20 päivää sovelluksen käyttöä