Ced ‑ Google Shopping Feed , Počet recenzí: 1 561

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
20. květen 2024

I contracted CED commerce to help with google feed and SEO services because i saw they had pretty decent reviews but my experience has been nothing short of a nightmare. I paid $550 just for continuous communication with zero results nor guidance. The app does not synchronize with the actual data in store, bunch of errors on the feed, that frustrates the hell out of you.

Swathi continued to submit my google free listing to google until i got suspended without actual analysis and the other SEO lady, Priya knows nothing about SEO, she kept on spelling my business name all wrong on the search engines and i kept on correcting her. Just a complete waste of time and money. I find that they are bunch of incompetent lads with no knowledge base on what they claim to do.

Oma la Belle
Spojené státy
Datum úprav: 21. březen 2024

YOUR COMPANY IS FOS AND A BUNCH OF THIEVES.
You want poor customer support that you cant understand because they are Indian and dont give 2 craps about you then sign up.
I hope your company goes under.

WASTED MY HARD EARNED MONEY ON TIME ON YOU THIEVES!!!!!!!!!!

BiteMyWood
Spojené státy
Doba používání aplikace: Více než 2 roky
Datum úprav: 6. červen 2023

I use their ad agency service, they force me to use their app, I used to think that this ad service includes app fee, I didn't notice that it was an annual fee, I paid $399 for google ad agency service fee and $199 tiktok ad agency service fee. Google Ads is performing very poorly, ROAS is only 2, tiktok has not had a single order. I think they should refund me $125 for the remaining 11 months of APP fees

Vivid Light Bars
Čína
Doba používání aplikace: Asi 2 roky
Datum úprav: 29. listopad 2020

Everything was fine until I purchased the app and started the free trial and now im spending more time wondering whats wrong and fixing issues instead of enjoying the app and what it has to offer...The customer service is horrible, I dont know what I was doing and I used the help service and I dont like the fact of being offered to a friend outside of this app to spend money to upgrade my store...which has nothing to do with this app..once I refuse, all of a sudden my merchant account is messed up and now im trying to ask questions and now customer service isn't responding AT ALL!!...its like they all ignoring my questions and stalling me until I'm speaking back to the same representative I was talking to earlier....I noticed that at a certain time there are different reps, but im trying not to talk to certain rep, so im looking for help at a DIFFERENT TIME so I dont talk to this person, I need this addressed and this is getting out of hand..thanks

Grams Matter
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář CedCommerce odpověděl 12. březen 2021

Hello,

We are sorry to hear about your bad experience. As we see our team did help you setup the merchant center, but later your account was suspended by Google as it did not complied with their policies and thus mispresentation error came. We would like to tell you that this error can be solved by correcting issues on your site, related to contact us, about us and other policy pages. You can use this link to get information about solving this error:

https://support.google.com/adspolicy/answer/6020955?hl=en

For more help you can reach out to us, and also Google support.

Regards,
Team CedCommerce

25. listopad 2022

paid my money and they did very little, Neteesh promised to respond and resolve this matter and he has totally blanked me , i asked for my money back - no reply - no money I have 3 numbers for cedcommerce on my whatsapp and as soon as i mention Neteesh i am ignored the apps work well but this service has been awful

Watch and Clock Parts Ltd
Spojené království
Doba používání aplikace: Asi rokem
20. duben 2021

WASTE OF MONEY AND TIME! they were not helpful and charged me the full $99 package and didnt get any sales nor did they follow up or showed they cared. VERY DISAPPOINTED! AND I CANT delete the membership i need to use their $29 plan now

Got2Save
Kanada
Doba používání aplikace: 7 měsíci
Datum úprav: 19. červenec 2023

Tomem cuidado, tive o merchant roubado e obviamente tem relaçao com o app, porém o suporte não dá explicações e manda falar com o Google. tinha mais de 8 meses com a conta e aconteceu isso

Casas Gael
Brazílie
Doba používání aplikace: 7 měsíci
Datum úprav: 5. únor 2020

The plan renews itself every month and breaks the links to shipping settings which unpublished every listing. Many issues with Tech Support. Swati is not a real person but AI...the image is AI. When there were issues, IT would send you down rabbit holes researching errors which did not exist. We had to explain the errors and why they were occurring. Why does the app not notify when the links are broken...and which happens frequently which require complete reset of shipping settings which then requires feed to repopulate. After giving access to Google Account, added an additional third party email without our notice or approval. DO NOT USE THIS APP!

Prince of Scots
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář CedCommerce odpověděl 27. červenec 2020

Dear PrinceofScots,

The plan renews every month because its a monthly recurring plan that you chose, and you know that, but renewing plan has got nothing to do with any shipping settings. Shipping settings are broken because you used multiple apps for Google, which is not recommended and was told to you multiple times.

You called our team member an AI, which is a totally an irrelevant term as you yourself have took taken their help on multiple occasions and it does not look professional on your end, and our member Swati has assisted hundreds of sellers so they are not an AI.

Your third party email refers to merchant centre access which you yourself gave, and most sellers do, so how can we add something until you yourself give access. And its the same email that you gave access to.

Please reach out to us for any clarifications, we will be happy to assist you.

Thanks,
Team CedCommerce.

23. září 2022

Buyer Beware. This app is extremely glitchy. I have had too many issues to count. ALthough support is friendly, they are clueless at best. 1- When an item is out of stock, the feed doesnt refresh to reflect this. Wasted ad spend 2- When the product is added back in stock, the feed doesnt refresh unless you manually refresh it today i woke up and found a DIFFERENT AD ACCOUNT LINKED TO MY ACCOUNT, and all my products were removed and unlinked from merchant center. Its always something with these guys. Uninstalling soon as i find an alternative.

The Vial Store
Spojené státy
Doba používání aplikace: 3 měsíci
26. říjen 2020

The reviews are fake, they offered me money via email. Liars, app doesn't work as described.

Amazingcoutour
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář CedCommerce odpověděl 4. březen 2021

Hello

We would like to let you know that you have rated all our apps with more or less the same 1 star review, without even using them, which is obviously fake and we are not offering any money to anyone, that's out of question.
We’re known for our exceptional attention to detail. All our reviews are 100 % genuine and we have achieved them after providing 24*7 support to all our clients.
If you’d like to discuss this further or have any issues you can contact us anytime, we are available 24*7 to address your queries and issues.

Regards,
Team CedCommerce.