CedCommerce Google Feed , 1.517 recensioni
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In base alla valutazione
Unable to manage several markets like what they stated. My store is set up to handle different local languages and currencies.
The app is not cable of syncing shipping profiles and local currencies from the Shopify store. As a result, the GG merchant reject the feed that had been uploaded by Cedcommerce.
Reach out to support, instead of listening to your problem to identify where the errors come from. They keep speaking nonsense like your products are active (active products are from another app), and there is no Pb (your feed is rejected by GG merchant), and your store does not set up for local currency (in fact it does set up correctly), etc...
I already have approved 800 products on GG merchant from another app.
I change to this app with thinking smoother process and handle larger SKUs.
What a joke!
Hello,
We would like to inform you that the shipping issue was explained to you clearly and a note related to that is also present in the shipping section of app, your shipping problem got resolved also, and we explained the language part also that its difficult that's why even on merchant that feature is not provided. But since that was your requirement so you said you will switch app. The issue you faced of disapproved products was also resolved. So its unclear on your part of rating us bad, even after all things were explained clearly along with the plans. Our app is being used by thousands of merchants for various countries and all issues that occur at times are resolved. You had a problem with the pricing plans, you stated it was expensive to you but larger skus require larger plans, most integrations work in the same way. If you need to reuse us again feel free to reach out.
Buyer Beware. This app is extremely glitchy. I have had too many issues to count. ALthough support is friendly, they are clueless at best. 1- When an item is out of stock, the feed doesnt refresh to reflect this. Wasted ad spend 2- When the product is added back in stock, the feed doesnt refresh unless you manually refresh it today i woke up and found a DIFFERENT AD ACCOUNT LINKED TO MY ACCOUNT, and all my products were removed and unlinked from merchant center. Its always something with these guys. Uninstalling soon as i find an alternative.
Beware of Commerce Google Feed - A Total Scam!
Commerce Google Feed is a total scam! They charge for nothing, while Google Merchant itself is free. I was unknowingly losing money to this fraudulent service for three long years, until a financial investigation brought these charges to light. I strongly advise others to stay away from this untrustworthy app. Furthermore, I'm sure their positive reviews are entirely fake, adding to their dubious nature.
They market themselves as a feed management service that will boost product visibility and sales on Google Merchant. Moreover, the truth of the matter is that gaining access to Google Merchant is entirely free of charge. Any merchant can easily upload their products to Google Merchant Center without the need for a third-party service like Commerce Google Feed. Had I known this crucial piece of information beforehand, I could have avoided being lured into their deceitful trap and saved a substantial amount of money and frustration.
As an online seller, I rely heavily on trustworthy partners to help expand my business and improve my online presence. Unfortunately, Commerce Google Feed took advantage of my trust and exploited my lack of knowledge regarding the accessibility of Google Merchant for free.
It is highly disheartening to see that after doing your entire setup, giving support for months, fixing all issues time and again, and helping to make you successful on Google, now you converted your review to negative. Do you even remember you took our ads package and our ads team and analytics team worked on your ads part for so long?? You yourself authorized the charge and now you claim you got scammed? Our team made your ads perform so well month after month, acquired great sales, and you paid nothing for that as well, it was all included in your 300 charge itself. Please be honest while rating the hard work of a company. We are not scammers, we help thousands of merchants daily.
AVOID, this app ruined my store, now all my items are disapproved and will have to pay someone to fiz my feed. Over written all the items wrongly, did not create a separate feed, and ruined my store. Helpdesk is useless they promised to fiz it, but they did not, will report this to shopify, as causing financial loss for your business.
They also set my stock showing 1000 for every line. These app should be user friendly, followed all instructions and it just overwritten everything now i have 9K disapproved item in my google shop.
I am very disappointed with what this company has done. I paid over $2000 to use the services of this company and their employees forced me to install this paid software developed by their company, after that my google ads account was blocked and they asked me to install this software without any setup and did not reply me at all, they are obviously wasting my money. I feel very disappointed about what they have done.
I lost access to my google merchant account, Only account i gave access to was these guys and now for some reason my email cant be used to login to my account. i WOULD NOT RECOMMEND ANYONE TO WORK WITH THESE GUYS!
not very good so far pricing states free trial and 1st level is $4 per month. I installed this app, connected to google and then i discovered that the minimum monthly amount is more than double that. i contacted them to clarify and there is no one to answer the question.
We would like to inform you that all plans are available.You might have skipped while browsing them. From free to paid, all plans are being used by the merchants. Please feel free to reach out to us for any issues anytime.
After attempting to utilize the application for a week, I decided to uninstall it. Unfortunately, this resulted in losing access to the Merchant Center without any clear explanation. The experience was quite arduous and I strongly advise against using it.
Hello, we would like to inform you that our app is for feed, orders and ads management. So this is totally irrelevant that after uninstalling our app you are losing your account. The account is totally under your control. Please double check on your end and make sure your account has not violated any policies or you have not mistakenly clicked on any suspicious links on email etc. It is impossible that our app in any way affected your account . Our app works best for most merchants and is highly effective for maintaining products and order syncing between store and google.
Regards
Their good reviews are all fake. They'll be pushing you for one-time deductions. Wait until the customer is not satisfied with the service and they will not agree to refund. They are obviously wasting my money!!!
paid my money and they did very little, Neteesh promised to respond and resolve this matter and he has totally blanked me , i asked for my money back - no reply - no money I have 3 numbers for cedcommerce on my whatsapp and as soon as i mention Neteesh i am ignored the apps work well but this service has been awful