Tapita SEO & Speed Optimizer
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
Arvostelut (2 949)
Tarkenna
-
Luokituksen mukaan
don't install this app. this app has ruined my theme entirely that i had worked on for days. Unfortunately I hadn't taken any backup. On top of that their customer service is very bad, they don't help with anything.
Hello there,
This is Keenan one of Tapita founders. First off, I still want to apologize for what you are feeling about our app and I want to take full responsibility for your feedback.
I was also present during your chat with one of the agent. Just to confirm the following to make it clear for you and also ther people reading this review as well:
1. The problem reported was NEVER caused by our app, since none of the feature was turned on. Our technical agent also took a close look right away and confirmed that it was never our code that caused your misallgined text. We can easily prove this. We also try to reaching out right away after seeing that you reverted your website back.
2. You mention in your review that there was no back up, but up on further checking and as mentioned above we can see that you do have a back up. So I am not sure why you said that.
3. When you mentioned that you have a problem on chat, we immediately and actively want to understand your problem and fix it for you. But the second sentence that you sent to us was "F*** you". Straight up to my customer success agent without any explanation. This behavior should not be tolerated but we were still asking for more information to help you before you signed off.
4. Your store is in the USA while you are from India, this was already considered a red-flag to us as we are receiving multiple complaints about store merchants are being charged hundreds of dollars while the freelancer is exploiting our service for free. So it is unclear if you are one of those freelancers or one of our competitors.
Either way, we thank you for your effort in trying our app. Our service and products should speak for itself and we will let the reader decide.
Thank you again.
Keenan
Nice app. So far looks good to use it. Let's see how this app works in coming future. Thanks!
I recently had the pleasure of using this app. It completely transformed the performance of my devices. This app has been an absolute game-changer for me, and I couldn't be happier with the results it delivered. It's LITERALLY MAGIC !!
I'm new to this kind of things and I need to learn more. This app increased my score and the support is very responsive and professional.
Thank you Tapita team
Amazing Hassel free SEO optimization . The most recommended and reliable brand the one you can trust . Also the support is very good , and actual humans listen to your problems and not chat bot . SO its convenient , smart & very helpful tool. No need to hire freelancers and waste money.
Great app, amazing and immediate results. I would definitely recommend downloading this after you've added your media.
A very helpful team. They're punctual and always wait for you to do what you need to do, and check it for you
the support team is really friendly, love the services they provide
I was really impressed with the results of using Tapita SEO & Speed.
This team is the most helpful and they assist you by collaboration and prompt to immediate assistance and rectification at very reasonable prices and the features are excellent.
I need to check out the other features but for now I am delighted by the boost and how they are fixing the backend tech of my site with such immediate effect.
Trust me you wont go wrong, you're in good hands here sincere team