Tapita: SEO Optimizer & Speed

Tapita: SEO Optimizer & Speed

レビュー (3,463)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
編集日:2024年12月30日

Disappointing Service and Lack of Professionalism
I initially installed the app with decent support, but purchasing their SEO package was a mistake. The team failed to adhere to agreed-upon terms, made unauthorized changes to my site, and mishandled private data by publishing a strictly private address. They created new URLs and Google Search Console accounts without consent, published blogs ...

VEGAN COSMIC UNIVERSE
中華人民共和国香港特別行政区
アプリの使用期間:7ヶ月
Tapitaが返信しました 2024年11月18日

Hi Nicole,

I just wanted to say that we are extremely sorry for not being able to make you happy with our service. But here is some explanation again. Since I won't be able ...

2024年12月20日

I've been using a different SEO app since 2018 but decided to try this one because of its positive reviews. After downloading it, I had a question and reached out to customer service. Unfortunately, the representative I spoke with was unprofessional and lacked knowledge about the app.

Based on this experience, I wouldn’t recommend it. I was planning to switch from my current app to this one, but ...

AgozTech
アメリカ合衆国
アプリの使用期間:3日
Tapitaが返信しました 2024年12月21日

Hi there,

Thank you for your feedback. We understand your concerns, and I’d like to provide some direct clarification about our app and its technical design.

You've ...

編集日:2024年9月10日

Using a product bulk edit tool to fix SEO is much better and consistent. and doesn't revert when you uninstall. i tried the speed option also compared to other SEO tool its terrible.so back to the other one. better stick in general with bulk editing tools rather than SEO tools. overall overrated app.

Update to Feedback:

A Nagative review would have been left regardless of a refund or not, it’s ...

srroo
アメリカ合衆国
アプリの使用期間:約1ヶ月
Tapitaが返信しました 2024年9月10日

Hi Srroo,

Thank you for taking the time to use our app and for sharing your feedback.

We noticed that you've been using another SEO app, and despite that, our analysis showed ...

編集日:2024年9月30日

Very good custumer service Thank You but I tried very hard to get Tapita to fix my page speed but instead of solving it, what Shopify showed was worse.

Trendusfashion
トルコ
アプリの使用期間:2ヶ月
Tapitaが返信しました 2024年10月1日

Hi there,

Thank you for taking the time to share your review. We appreciate your feedback and would like to clarify a few points in case our previous communication was ...

編集日:2024年4月26日

Update to their response. Yes they messaged me back…. But this was the 4th or 5th time this has happened over a few months ( each time them saying they would resolve the issue and never did ) so I uninstalled ( for the second time ) and came here to warn people. If only I could upload screen shots here.

Since I have I uninstalled it twice the period where I had like 6 different themes I was ...

Heather Freitas
アメリカ合衆国
アプリの使用期間:3ヶ月
Tapitaが返信しました 2024年4月25日

Hello dear,

This is Katy from Tapita. We already sent an email to you once we received your question about speed dropping, but I would like to reply here again for future ...

2024年7月19日

I had left a review of Tapita a week ago. It was one star, which, at the time, I felt was appropriate based on my experience. However, recently I did notice one key improvement to my site. Well, more to the Google Search result. My Favicon was missing, and they did fix that. That said, since switching from a Paid (Standard) plan to the free plan. I noticed that my site metrics were even worse ...

BLV Peru
ペルー
アプリの使用期間:28日
Tapitaが返信しました 2024年7月21日

Hello,

Please find the clarification below regarding the recent issues:

1 ---> App Installation and Downgrade: You installed our app under the Paid plan on July 6 and ...

編集日:2024年11月19日

Update:

We downgraded our review because after uninstalling the app and reinstalling a few months later we found that the developer had not deleted any of our data and had retained the links to our Google Search Console account. We consider this a serious breach of our data.

*****

We tried a few SEO apps. To be fair, most did a decent jobs. Tapita does an excellent job of optimising your speed ...

Maltashopper.com
マルタ
アプリの使用期間:10ヶ月
Tapitaが返信しました 2024年11月20日

Hi there,
I am Max who assisted you yesterday.
I apologize for this inconvenience again.
Firstly, Totally, I understand your concerns. However, allow me to confirm again that ...

2024年3月23日

The App working well and give you really good results. But now they want make more money a lot of offers came in the app for backlinks and more.

What i also miss, if you like to check the page or find them was has a bad performance is not possible.

RamenHeaven
ドイツ
アプリの使用期間:3ヶ月
Tapitaが返信しました 2024年3月25日

Hi there,

This is Keenan and I am one of the founder.

We receive your 1-star review this morning and I want to send you this email to explain further about the points you ...

編集日:2025年2月28日

Very Unsatisfied with this service. You are paying an ongoing subscription fee for them to offer you a review of your site and tell you everything they think is wrong with it. Then, their sales team sends you multiple emails to encourage you to pay $599 dollars to make limited changes to your store front to achieve higher SEO ranking. A higher fee to have more of your store "fixed" and then a 3rd ...

BPlanMaker
アメリカ合衆国
アプリの使用期間:3ヶ月
Tapitaが返信しました 2025年3月1日

Hi ,

We appreciate your feedback and would like to take this opportunity to clarify some misunderstandings for you and other customers reading this review.

1. App ...

2024年7月14日

HORRIBLE HORRIBLE APP!! STAY AWAY!! Unless you would like something that will ruin your website with no option to undo the damage. I tried using the Google Page Speed / GTmetrix feature and it crashed my entire home page. Removing the app or turning off the feature will not resolve the issue. I will now have to go back and publish an older theme and redo months of development work on our current ...

Unboxme
アメリカ合衆国
アプリの使用期間:約5時間
Tapitaが返信しました 2024年7月15日

Hello,

If you're reading this review, here’s what happened:

This customer changed their theme, and someone in their team deleted the CSS file "https://unboxme.com/cdn/shop/t/ ...