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Gros mention à Wendy qui à été disponible et bienveillante , nouveu j'éespere que cela resoudra mes problèmes
Salut. Nous apprécions sincèrement que vous preniez le temps de partager avec nous votre expérience avec l'application Omega. Au nom de toute notre équipe, merci de nous avoir permis de vous soutenir.
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Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Super easy, support was fantastic. I like how they asked if I would like them to check if my products were fed successfully onto GMC because there were issues that I was unaware of. Thanks Omega Team!
Hi SnowKids
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
Jai eu Anna en support très professionnel m'aide a configuré mon compte on espère que google vas valide les produits merci Anna
🤩 Nous apprécions que vous ayez pris le temps de laisser cette belle critique; cela nous encourage à continuer à travailler dur pour offrir des produits de bonne qualité.❣️ 💕 💞 N'hésitez pas à nous contacter à tout moment si vous avez des questions ou si nous pouvons vous aider en cours de route. 🙌 🙌 🙌
Meilleurs vœux,
Anna
The app was pretty straight forward to set up, I had help from both Wendy and Joyce for minor issues I had and they were amazing in helping me sort them. I had a issue syncing up my products to the GMC. My only complaint is I think the "Fetch Data" button should be moved from the price plan section to the dashboard section. Other than that, everything was straight forward.
Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
The app definitely didn't work and they never messaged back with any resolve.
Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and we are sorry for any inconvenience this issue caused and for keeping you waiting for our response over the weekend.
I've shared your review with the dev team, and we have an agent to contact and check with you via email to support specifically your case. We hope to have another chance to sort things out for you with the last situation with our app.
Please check your email and let us know if you need any further assistance.
We are sorry again for any inconvenience caused.
Best regards,
Omega Team
Great app and great support!
The application is exactly what I need, for my small shop. And the support team guided me step by step for whatever I needed.
Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
I have never come across an app that has such a speedy support service. Tracey helps in light speed. Also the app is super easy to handle. I found it so difficult to update Google Merchant Center errors as all my products were disapproved due to age/gender/currency null values. It was tiring to update on Google Merchant Center manually, specially when I have around 500 products in my store. And this app did it within few seconds. highly recommend the app, and it's worth the money.
We're thrilled to hear about your positive experience with our speedy support, especially from Tracy! It's great to know that our app made the challenging task of updating Google Merchant Center errors quick and easy for you, saving you valuable time. Thank you for the high recommendation and for finding our app worth the investment. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your feedback! 😊🌟
Facilitou muito o meu trabalho. Me economizou muito tempo que iria disperdiçar adicionando produtos. Recomendo baixarem o aplicativo.
Muito obrigado por esta revisão de 5 estrelas. Nós realmente apreciamos você ser um cliente e ajudar a compartilhar a palavra sobre nós. Estamos aqui para você a qualquer momento.
I didn't end up using the app as we are looking for a data feed for affiliates, not google. However, the support was super quick, friendly and did everything possible to help.
Hello OzDealz
Thanks so much for choosing our Google Shopping Feed app even though you have a lot of options out there. Trying to help customers as much as we can is always on top of our priority.
Feel free to let us know if there is anything we can ever do to assist you further!
Kaylee - Omega Team