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Had some hurdles at first, but the support staff are responsive and help you work through it. Looking forward to planned updates for the app in the future.
What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega Support team.
Easy to use, considering how difficult google makes it to add a feed. the prompting questions were straight forward and easy to understand .
Hi Suaviti,
Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.
We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!
Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team
Such a great app which can help me with all my pain point with Google shopping. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The app is professionally developed, the app interface is clear, easy to use and has many useful options. Their team also helped me with the issue related to the error in my Google merchant center and give me a solution to fix it. I highly recommend this app to any Shopify store on Google Shopping.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
The Omega app has been easy to setup and configure. I actually had support reach out to me regarding a configuration issue before I actually requested help. That almost never happens. Very responsive and issue was resolved very quickly. Thank you Joyce.
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!
This helped to un-confuse the process when Google was west too complicated to understand. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Feels like Joyce and her team is providing best support, they're almost 7'24 online for help. Also app is way better than Shopify's core Google channel, i think.
How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
We recently installed the Omega app to sync a selected collection to our Google Merchant Center. Google is pernickety about certain fields, and the OMEGA team LITERALLY walked me through sleuthing each issue out day-by-day, communication-by-communication to get my feed in its purest form for syncing. Above all, their tech support and customer service is superb... 10/10! They are super patient and committed to resolving any issues.
Hi! Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
_The Omega support Team_
There was a Problem within my feed at first. Contacted the Support and 24 hours later everything was working perfectly. Great Support and the best app for google merchant center. Appreciate your service!
Hi Holzcrew
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Guter und sehr schneller Kundenservice.
App macht genau was sie soll und ist uns eine sehr große Hilfe.
Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben. Wir schätzen die Möglichkeit, unsere Kunden mit hervorragenden Erfahrungen zu unterstützen, daher ist Ihr Feedback eine großartige Motivation für uns, hervorragende Dienstleistungen zu erbringen!
Great app. I have had issues with the regular google app, not syncing the GTIN codes well. Then I found this app, good pricing and great customer support! Special thanks to Anna :) I definitely recommend this app.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!