Recensies (109)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
25 november 2022

One of the best support team I ever encounter. They spend with my shop like 2 days for resolving google error on Google Merchant Center. Amazing team and support

Liza Panait
Roemenië
2 dagen gebruiken de app
FeedNexa (Omega) heeft geantwoord 27 november 2022

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 oktober 2022

Anna from Omega and I tried to use the feed for Facebook (and the other social channels). Unfortunately, it didn't quite work yet, but that was certainly due to our article configuration in Shopify. Anna gave me great advice and helped me along. I am very happy with the service and will come back to her as soon as I have found a solution for us.

MURALY
Duitsland
1 dag gebruiken de app
FeedNexa (Omega) heeft geantwoord 6 oktober 2022

Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're glad our support team responded to your inquiries. Thank you for leaving us your comments. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
Omega - Google Shopping Feed support team

Bewerkt 15 oktober 2021

The installation is super easy, the app functions well, and the customer support is excellent. I chose the free package, and it works perfectly for me.

Pure & Primal
Verenigde Staten
1 dag gebruiken de app
FeedNexa (Omega) heeft geantwoord 24 oktober 2021

Hello Pure & Primal,

Even though it's been a long time ago, we still would like to say thank you so much for spending your precious time writing us such an excellent review. We always strive our best to provide the best features and the best service that the customers like you deserve.
Please feel free to contact us if you need our support.

23 januari 2023

Used Omega for a month while searching for alternatives to the main Google Channel app. On the positive side, it is fairly straightforward and does pretty much what it says it will do—which, for the free tier, it quite a bit. If you have a small inventory without many variants, this app is a decent budget solution. It doesn't sync incorrect tax and shipping settings like the official Google Channel app, which was a huge plus. However, the functionality is hit or miss. For example, Omega was set to sync products to Google Merchant Center every week, but our products nearly expired a month later because it did not sync after the initial setup. I had to manually press the sync button. Variants kept being disapproved as well, due to how the product identifier was handled compared to other apps. Ended up switching to a different app that better met our needs.

BlissLights
Verenigde Staten
Ongeveer een maand gebruiken de app
FeedNexa (Omega) heeft geantwoord 31 januari 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our support agent has reached out to assist you with the case.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

Bewerkt 15 maart 2023

Awesome app! Best app I've ever used! Customer service is there all the way to help you if you need it. So easy to set up! Hopefully it performs as great as the service I've had so far! Thank you Diego!

Western Soul®
Verenigde Staten
1 dag gebruiken de app
FeedNexa (Omega) heeft geantwoord 15 maart 2023

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

18 november 2022

Customer support was very helpful and app works seamlessly. I will be using this for all my agency clients going forward who need an easy feed setup.

Nuts 4 Nuts
Verenigde Staten
Ongeveer 23 uur gebruiken de app
FeedNexa (Omega) heeft geantwoord 20 november 2022

Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

11 juli 2023

Really appreaciate your help on solving the google feed issues. Tracy is very professsional and patient, respond to my message soon. Will use your other apps if I need it later.

babaronicom
China
Ongeveer 22 uur gebruiken de app
FeedNexa (Omega) heeft geantwoord 12 juli 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

Bewerkt 9 maart 2023

good customer service and attentive to detail regarding the issue at hand with the integration. Anna is super helpful and knows what she is doing.

EIFFEL FASHION
Verenigde Staten
Ongeveer 20 uur gebruiken de app
FeedNexa (Omega) heeft geantwoord 9 maart 2023

Wow, thank you for taking the time to share these great comments! 🙌 We love to hear you found it easy to use and navigate.🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna

Bewerkt 6 oktober 2022

5 Star App & Service. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The support team are fantastic. Super friendly and helped me setup our feed within the first few minutes of installing the app! The app interface is clear, easy to use and being able to push our product feed via the Content API is a real bonus as any changes made are quickly updated and synced with Merchant Centre. In the same afternoon as me installing the app, our Merchant Centre errors were fixed! I highly recommend this app to any Shopify store on Google Shopping.

Monsters Ink
Verenigd Koninkrijk
Ongeveer 19 uur gebruiken de app
FeedNexa (Omega) heeft geantwoord 6 oktober 2022

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Google Shopping Feed support team

23 februari 2023

Gros mention à Wendy qui à été disponible et bienveillante , nouveu j'éespere que cela resoudra mes problèmes

Interieur Fourniture
Frankrijk
Ongeveer 13 uur gebruiken de app
FeedNexa (Omega) heeft geantwoord 26 februari 2023

Salut. Nous apprécions sincèrement que vous preniez le temps de partager avec nous votre expérience avec l'application Omega. Au nom de toute notre équipe, merci de nous avoir permis de vous soutenir.