Arvostelut (6 630)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
24. heinäkuu 2023

I was getting error in GMC regarding shipping and contacted with Simprosys Feed App Support team, they quick help to fix error. Guys, thanks for helping.

Nomardic
Alankomaat
Noin 13 tuntia sovelluksen käyttöä
17. helmikuu 2022

I had been using Datafeedwatch and so far am very impressed with how intuitive this app is in comparision. Support has been helpful and quick to respond to my questions. Very convenient help videos for all steps make it easy to educate myself. I dreaded optimising my feed previously but I am now exciteed to get my Google Shopping and feeds running as they should.

ShootingTargets7
Yhdysvallat
Noin 12 tuntia sovelluksen käyttöä
5. syyskuu 2023

Super fast support, always willing to help. Thanks guys!

Traveller Collective
Kanada
Noin 12 tuntia sovelluksen käyttöä
12. joulukuu 2023

Worst customer service in Shopify app. Install only if you do not need customer service. They have a chat feature which does not work. They give total silent treatment, no response or chat message even does not work

Andyanand
Yhdysvallat
15 päivää sovelluksen käyttöä
Simprosys InfoMedia vastasi 20. joulukuu 2023

Dear Merchant,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our customer service.

We have tried to reach out to you via chat and email so many times to address your issues and provide you with the best possible solution. But we have not received any reply from you, so we are wondering if you have seen our messages or not.

Please check your email inbox & spam box once as our email responses might have landed in your spam box. We are here to help you and we want to make sure that you are satisfied with our app and our customer service, so please let us know if you have any questions or concerns.

Thank you for choosing the Simprosys Google Shopping Feed App and for your patience and understanding. We hope to hear from you soon and resolve your problems.

Thanks,
Milan Vaghela
Product Lead - Simprosys InfoMedia.

29. kesäkuu 2022

Great and quick support! Already at the installation step they answered my questions immediately. Can recommend :)

Drops - Contemporary Wines
Saksa
Noin 11 tuntia sovelluksen käyttöä
Muokattu 13. joulukuu 2017

We are not Currently using the product but have to correct our review it seems that they did respond on a very timely manner.
We will update once we can review the product at work

Gracehats
Yhdysvallat
Noin 10 tuntia sovelluksen käyttöä
29. toukokuu 2022

I don't know why shopify allows this kind of application. the policy should check if an application is not good and remove it on the platform and because of this kind of application a lot of google account have been suspended. if i could put zero star i would put it

wazoos-shop
Kanada
13 päivää sovelluksen käyttöä
8. elokuu 2023

Great support! Good to use and fast to solve it.... When I've a problem, they always help me in their humanized support!

Aduro
Yhdysvallat
Noin 10 tuntia sovelluksen käyttöä
17. toukokuu 2023

thanks for the awesome support and the possibility with Simprosys Google Shopping Feed App. everything gets explained very well in chat and via google meet. thanks a lot

SpatzFratz
Saksa
Noin 9 tuntia sovelluksen käyttöä
7. huhtikuu 2020

Great support! Solved all issues and very responsive. The app is also easy to use and very intuitive.

Haverhill Leach, Inc
Yhdysvallat
11 päivää sovelluksen käyttöä