Avis (6 614)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
17 avril 2024

I'm reaching out to share a concerning experience I've had with the Symprosys app, and to caution you against installing it on your Shopify store.

This app has caused severe disruptions for many businesses, myself included, by leading to the loss of Google Feed in Merchant Center and, in some cases, resulting in accounts being banned from Google Ads. Despite these significant issues, it's ...

Janasya.com
Inde
Presque 2 ans d’utilisation de l’application
26 août 2024

Installed and set up my ad account through this app and it was immediately banned, be VERY CAREFUL with this app

Glorious Paintings
Royaume-Uni
Environ 2 mois d’utilisation de l’application
29 juillet 2024

Not working for me when it used to for other stores. No live chat anymore either.

Word Memories
Australie
5 mois d’utilisation de l’application
23 juillet 2024

Usei a versão paga por meses, e quando do nada minha loja foi recusada pelo merchant eu pedi ajuda e disseram que já tinham ajudado e então não iam ajudar, ai fiquei chateado, desinstalei e minha pagina do facebook foi hackeada com meu instagram logo após isso, ou seja eles tinham acesso e por eu reclamar eu suspeito que eles me prejudicaram.

NoAlvo
Brésil
4 mois d’utilisation de l’application
27 mai 2024

Unsatisfactory, inaccurate tracking, contact handling was patient but unaware of the problem.

Superneox™
R.A.S. chinoise de Hong Kong
2 mois d’utilisation de l’application
1 mars 2025

I used this app and then uninstalled it. I requested my account to be disconnected from GMC and received confirmation that it was done. However, it turned out that Simprosys still has access, continues to receive emails from Google (monitoring activities), and is likely storing data. Additionally, spam started appearing after the integration, which wasn’t there before. This app likely has data ...

Kids Love Play
France
Modifié le 20 août 2024

8/20/24--STILL an issue. The help is delayed and incompetent.
THEIR APP DOES NOT WORK. The App jacks up the Schema.
Their refusal and inability to admit or fix the App so it works correctly without adding some bogus Code (which also does not work() as I received 2 different sections of Code from them. Each one different. STAY AWAY. STAY AWAY FROM THIS APP. Unless you enjoy talking with India at 2 ...

theLightShop
États-Unis
Presque 5 ans d’utilisation de l’application
Simprosys InfoMedia a répondu 4 décembre 2020

You have already been informed that the issue is in your StoreFront Theme's Schema markup. Unfortunately, you are not showing any willingness to read the solution shared. It ...

31 juillet 2023

WORST APP EVER - i dont understand how this app still active on Shopify after making many stores lost their Google Feed in Merchant Center. Some accounts even banned from Google Ads. Once you are pausing your subscription or uninstalling the app Symprosys will delete your Google Feed to thank you for using their app. DONT INSTALL THIS APP or it will takes controle of your Shopify Store Google ...

iONiQ SHOP
France
Presque 5 ans d’utilisation de l’application
Simprosys InfoMedia a répondu 1 août 2023

Dear Merchant,

We are sorry to hear that you had a bad experience with our app. We always strive to provide the best service and support to our customers. However, we would ...

Modifié le 21 décembre 2024

Couldn't live without it. Feature-rich, easy to use, with a really affordable pricing model. A must have if you are advertising.

EDIT: We’ve used this app for three to four years across multiple stores, and while it’s one of the cheapest options, it’s far from flawless.

Recently, we discovered issues like Meta’s catalog match score being consistently low (as bad as 10%) and the feed not syncing ...

Gravgear
États-Unis
Environ 4 ans d’utilisation de l’application
19 mars 2021

Poor, confusing instructions. Too many fields that must be completed outside of app. I've seen faster, better support.

billyBoards
États-Unis
Presque 4 ans d’utilisation de l’application