Avis (6 614)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 septembre 2020

It has been two weeks since I uninstalled this app and they still charge me. The customer service cannot help solve my problem and my GMC is blocked. Finding other apps successfully brought me back to GMC. Using this app is a waste of money.

Uiisii
Chine
Environ un an d’utilisation de l’application
Simprosys InfoMedia a répondu 19 septembre 2020

1 - You uninstalled the app on Aug 27 and wrote this review on the 3rd of Sept. So, it is a period of 1 week and not of 2 weeks. See the screenshot on this link https://bit. ...

27 avril 2023

Horrible. I was asked by Simprosys google shopping feed to ad them to my goggle merchant center account so that they could help with feed issue(s). I did as instructed as we had a google video meet on Sunday April 23, 2023. When we had the meet, there was no identification photo's, simply names (I was present on video with full live stream ... and suddenly I could not log into my merchant center ...

The Village Country Store
États-Unis
Environ un an d’utilisation de l’application
Simprosys InfoMedia a répondu 12 mai 2023

Dear Merchant,

We are sorry that you have lost your Google Merchant Center account built over the years. We understand how this may have affected the marketing of your ...

Modifié le 7 octobre 2023

Go find other apps. Products showing different amount in different country since we're using Shopify markets pro. Worst support they just sending you a video and articles and you will do it all by yourself. They cannot fix disapproved products. Conversion tracking? better use Elevar and Triplewhale or do it manually. Go for Multifeeds for Google Shopping now our products Best match in google ...

Frontrow
États-Unis
Environ un an d’utilisation de l’application
13 août 2021

No response from support to help with good feed issues. I've sent several messages for help without any reply back.

Oh It's Natural
États-Unis
11 mois d’utilisation de l’application
29 mars 2020

No Good at all On the facebook app I try to change my email and It disconnect
all my accounts I have lost 4 days trying to recober my accounts and now I find out merchant center and my ads are disconnected I'll never use Facebook on anything. Long time ago they get into my phone and I have to smash it. Now have fix these.

colimandia.com
États-Unis
11 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 3 juillet 2020

Hello,

Whenever you change the email of your Facebook account, it is bound to disconnect any Authentication have you made through the older email.

Change in the email ...

Modifié le 18 décembre 2019

DO NOT DOWNLOAD THIS APP. We spend a lot of money on this app and the customer service was horrible. False promises made and the quoted us a custom price for high volume of products we had which after months of billing turned out they were charging us more than agreed. After we left a negative review for this app the owner has assaulted our business by disabling the google shopping feed and ...

Exact Tooling
États-Unis
10 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 3 juillet 2020

Hi,

1 - It is very unfortunate to say that we were charging more than agreed. Whenever any merchant approves the charge for any app, the Monthly Recurring charge is clearly ...

30 mars 2021

Ne sert a rien du tout. vraiment nul. a peine les produits relier au merchant center que mon compte est suspendu pour declaration trompeuses (et leur sav ne repond jamais donc aucune solution) A eviter

santessantielle
France
10 mois d’utilisation de l’application
21 août 2023

Really a bunch of problems, first of all, all the products reported errors, a total of five or six times to contact to solve the problem, and one after another more than three months to take a long time! Now, one-fifth of the products are always in PENDING status, which seriously affects our ad conversion results, and the technical and customer service support is always 24-48 hours to provide ...

tangkula
Chine
10 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 28 août 2023

Dear Merchant,

Thank you for your feedback. We would like to apologize for the inconvenience caused by the issue of your products being stuck in the Pending status for a long ...

5 novembre 2021

Bom dia, Não recomendo esse App e muito ruim eles não da suporte mais pelo Chat, voce fica a deriva com eles são Péssimo !

CiodineCenter
Brésil
9 mois d’utilisation de l’application
19 octobre 2021

very bad , their services is very bad. they can't help in live chat . If you have some variants of a products then their micro data will not work. fuck this app and services.

shopzillaz.com
États-Unis
7 mois d’utilisation de l’application