Avis (6 618)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 mai 2019

The app is good but support is very poor will not recommend this app to anyone as I was trying to get the support from last few months but did not get any answer for my problem yet.

uspetsuperstore
Inde
6 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 29 mai 2019

Hello Sanjay or Geeta,

You have been using our app Since January 2019. In this period, as per our records, you have tried to get in touch with use twice.

1 - Feb 7. We ...

30 juin 2020

Very bad support service, i don't recommend this app at all. You can choose an other one, you will find better!

Jeremstore
France
6 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 3 juillet 2020

Hi,

Yes, we acknowledge that there was a delay in the task you had requested us to do. But, let me be frank that, the request you had sent us was beyond the scope of our ...

18 août 2023

I would like to share this incident, i had 4 accounts and all of them suddenly vanished after using this app, I don’t know what happened, something they have done

Floorcare Parts
États-Unis
5 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 23 août 2023

Dear Merchant,

Thank you for sharing your incident with us. We are sorry to hear that you have experienced a problem with your accounts. We value your feedback and we want to ...

15 novembre 2019

Pathetic App, took off the products from Merchant centre without letting me know.. caused me to lost hundreds of dollars in the peak season. Be careful.

Smart Ware Co Australia
Australie
3 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 15 novembre 2019

You had installed the app on 14th Oct. As per our app's trial policy, you must get 21 days of Free Trial. (See screenshot of log on this URL - http://bit.ly/2XijV0h)

We could ...

15 juillet 2023

Esperienza negativa, dopo aver installato questo schifo ha distrutto il sistema di spedizione gestito in maniera automatica. Nonostante aggiunti manualmente rimane lo stesso errore. Lontani da questa app

Tuning Forever
Italie
3 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 21 juillet 2023

Dear Merchant,

I am Milan Vaghela, Product Lead at Simprosys InfoMedia.

Thank you for sharing your feedback with us.

We want to assure you that our app does not interfere ...

Modifié le 18 février 2021

cedcommerce better than this app, they solve my merchant account suspend issue, by contacting google support.

2020 NOXUMODERN. ALL RIGHTS RESERVED.
Maroc
2 mois d’utilisation de l’application
1 novembre 2021

Unsynced all of my products without reaching me to solve billing problem. LOST ALL MY GOOGLE BUDGET, For a problem absolutelty easy to solve

BH Outlets
Brésil
2 mois d’utilisation de l’application
24 mai 2021

I have been using this app for a few weeks now for google shopping. I am also paying them to run my ads. They said they would send me ONLY quality, my bounce rates for the last week for paid ads is 77%!!!!!!! This is by far the worst I have ever seen! Then they had the nerve to blame the speed of my website. My website speed for mobile is 75 and 96 on desktop! VERY DISAPPOINTED! I asked them to ...

LoveSpoon Candles, Inc.
États-Unis
Environ 2 mois d’utilisation de l’application
30 mars 2021

Terrible!
I added a lot of data to products in bulk, great... until it disappeared without explanation! Contacted support for assistance and they did not even respond. Total WASTE OF TIME

Lua Joia
Royaume-Uni
Environ 2 mois d’utilisation de l’application
24 septembre 2019

Problème = ERROR , ils me disent de supprimer les cookies chose faite, et encore error, imposible de l'utiliser

FITOSTIC | Vêtements de Sport pour Femmes et Hommes | SPORTSWEAR
France
Environ 2 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 24 septembre 2019

Hello, I regret the inconvenience caused to you.

I suggest you to kindly try opening the Shopify Store Admin from a new browser or "incognito mode".

We are getting more ...