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Sohil and team are incredibly helpful and very responsive with any queries.
I would highly recommend, excellent app and service!
5 stars
The app is good, the support is even better. Super fast, super helpfull. Full recommendation for the App and the team behind it.
This app makes life so much easier and the 24 hour support makes a huge difference as I am in Australia and usually everything in North America is shut when I am working.... GREAT customer service !
Esperienza negativa, dopo aver installato questo schifo ha distrutto il sistema di spedizione gestito in maniera automatica. Nonostante aggiunti manualmente rimane lo stesso errore. Lontani da questa app
Dear Merchant,
I am Milan Vaghela, Product Lead at Simprosys InfoMedia.
Thank you for sharing your feedback with us.
We want to assure you that our app does not interfere with your account-level shipping settings in Google Merchant Center. These settings have to be added manually by you in your Google Merchant Center. However, we understand that sometimes other apps or sales channels in your Shopify store may affect your shipping settings or product data feed attributes, which could lead to the issue you have experienced.
We sincerely apologize for any inconvenience or confusion this may have caused you. We value your business and we would love to have another opportunity to assist you with your Google Merchant Center account. Please contact us at support@simprosys.com and we will do our best to help you resolve any problem you may have.
Thank you for your patience and cooperation.
The best customer service out there! Thank you very much for your help. I use the app in ten different stores that I work for.
Every time I have an issue, they help me! They always give me valuable advice, and information, and I would recommend them 100x. I would give them 100 stars if I could!!!
Great customer service. I had an issue with GTIN value and Sohail was very responsive and helped me out in no time. This is one of those app that every store should have and makes your life a lot easier with google. Highly recommended!
I'd like to highlight their customer service, which I found to be absolutely fantastic! They have been very helpful to me with various issues, they respond very quickly and with a great deal of effort to truly assist, just as Shiva did. Thanks!
Great app, and great support, they were able to help us with our suspended google account by re-submitting the feed, it was quick and efficient!
amazing support. They help you will literally everything. I needed help with my feed and they solve it pretty quickly. Thank you