Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
18 gennaio 2023

Great customer support team. Very cooperative and provided great help. They understood my problem and guided me through the whole process with ease.

Lux Home Decor
Stati Uniti
Circa 5 ore di utilizzo dell’app
19 luglio 2020

if you remove this app this people remove all your google feeds
and they that help you.
i see this app high reating but that is not true.

Walrus Oxford
Stati Uniti
7 giorni di utilizzo dell’app
Simprosys InfoMedia ha risposto 29 luglio 2020

Whenever any merchant removes our app, Merchant is sent an email. That email contains a link that helps merchants to remove the products submitted by our app. If you don't click on that link, your products are not touched at all and we get out of the business without any further communication or process.

In your case, you had clicked on that link to remove the products submitted by our app. That is the reason products have been removed. In fact, you had come back to us(with the help of Shopify Support) too if we have any cached data to resubmit the products again. But, it was too late.

So, this is not true that we on our own removed the products. You had clicked on that link that removes the products.

11 giugno 2020

Great app! The set-up is very easy and guided. And the support is very quick and helpful for all questions.

Mindful Hobby’s
Paesi Bassi
Circa 5 ore di utilizzo dell’app
26 marzo 2021

The app helps to bridge between shopify and google merchant centre. Still a bit technical but definitely useful for me. Support is excellent as they replied very fast. Hope they keep this service up!

Mamagoose
Singapore
6 giorni di utilizzo dell’app
20 settembre 2018

Ruined my store do NOT get this app. I installed it and it seemed to be working and it killed my sales from $3K a day down to $0

Lux fitt
Stati Uniti
6 giorni di utilizzo dell’app
Simprosys InfoMedia ha risposto 11 maggio 2019

When any merchant removes our app, expect us to remove the products submitted by our app too. That is what happened in this case. Now when products get removed from the campaign, sales are bound to be dropped.

27 aprile 2021

The app is very easy to set up and use, with video instructions included. Fantastic service from support

Blissful Little Home
Australia
Circa 4 ore di utilizzo dell’app
23 febbraio 2022

It's quite convenient for making bulk editing of feeds and also the customer support is very responsive.

Devaise
Cina
Circa 4 ore di utilizzo dell’app
16 maggio 2020

New to this App and in learning mode. Support has been positive and constructive. Will continue until trial period comes up before moving forward with monthly payments.

TYKULT
Canada
5 giorni di utilizzo dell’app
19 settembre 2022

not worth it. The customer support is not available to respond you. The app is broken and many products don't get send to Google merchant center

Popi Hair
Regno Unito
5 giorni di utilizzo dell’app
Simprosys InfoMedia ha risposto 19 settembre 2022

Hi,

It is highly disheartening to see these comments after providing chat support and replying to your email request within a reasonable time as well.

As per the chat support conversation and email request, I can see you had requested us to provide a "Product Reviews Feed" to your merchant centre, which we have not promised through our App Store Listing page. Also, that is not possible, because, we don't work on your product reviews nor do we intend to access that data.

Hope you will understand our inability to assist you with your product reviews feed request.

Amit

23 marzo 2022

The app is really easy to use. Great support that helps with the setup. I did the setup within a few minutes.

Sockstock®
Germania
Circa 4 ore di utilizzo dell’app