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i am getting issue in google ads tracking after using simprosys app paid version and there is no contact details from the team. i tried emailing at support@simprosys.com but that also failed as it seems the email is not working anymore.
do you have any working support system?
Dear Merchant,
Thank you for sharing your feedback.
During our email conversation, we discovered that you are also using the same conversion action (conversion pixel) to track purchases made through a custom checkout page (not Shopify's native checkout). And those conversions are not reported with the Enhanced Conversions parameters to your Google Ads Account. That is the main cause of the issue you are seeing with the Conversion Actions Diagnostics tab. Below are the snapshot links.
https://bit.ly/3VT0xFx
https://bit.ly/3LKRFgr
Apart from this, there were many other manually added scripts added in the Additional Scripts Section of Checkout Settings. In addition, another app was also inserting scripts for tracking conversions. They also caused some issues with conversion tracking and reporting.
We have already assisted you with removing unwanted scripts and apps as well as suggested a way to fix that warning via the same email.
If you still have queries or concerns, please contact us by email at support@simprosys.com.
Thanks,
Milan Vaghela
Simprosys InfoMedia
I reached out to this company to help with my shopify and GMC, they helped me set it all up and as it stands all going well.
The support was very helpful. Pleasant communication and helpful advice, thank you very much again. I recommend this app to everyone to work with google and not only.
grate !!! ..........................................................................................
This is a really good piece of software. It is fairly easy to use and delivers great results. The prompt and excellent support is also much appreciated. Highly recommended software!
Taral helped me to correct a lot of problems, very good customer service, thank you very much. Recommend this app.
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I'm use this app for google shopping and google ads, before this, I was using the Google Channel app made by Shopify, but I find this one is much powerful , mul-countries supporting, easier to edit products, better re-marketing in google ads account. Then I want to switch to this app, I email the customers service, they help me a lot and I switched to this one very smoothly. If you want going to sales in google shopping, you should try this app.
Instant response from team thanks for the solution. Nice app integrated with fb google ads best app for Shopify
It's a great APP. I recommend it. If you have a problem, you can actively help solve it. It's really good.It is a good helper in shopping advertisement