Recensies (6.427)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
23 juni 2023

Very helpful, patient with my lack of knowledge on the subject, thanks for supporting me while google itself has not shown me the way

IMPORTS 2 YOU
Brazilië
Ongeveer 16 uur gebruiken de app
5 januari 2023

so far so good, very good support and very intuitive app compared to shopify's default app, Saad provided excellent support

Kichri Store
Verenigd Koninkrijk
Ongeveer 16 uur gebruiken de app
2 augustus 2023

Easy to use for someone with mid-level knowledge of Google products. The support team is excellent and when I did have a question helped right away. It's only been a few hours of using this app, per recommendation of google support, and I'm very impressed. Thanks for creating it!

Ed's Plant Shop
Verenigde Staten
Ongeveer 16 uur gebruiken de app
Bewerkt 15 augustus 2019

FK OFF this app,it's totally rubbish,after you removed this app,they will removed all of your items from google shopping,even the products not upload by them ,totally fk,don't use it anymore if you want face such a loss

vintageembroidery
Verenigde Staten
20 dagen gebruiken de app
Simprosys InfoMedia heeft geantwoord 15 augustus 2019

When you say that, "We removed the products including the ones we did not submit". It means you did not submit all the products of your store from our app.

But, our reports say opposite to this logic. You had selected "All products and All variants" to be submitted by our app. (See the screenshot given on the link)
http://bit.ly/2Kybrxw

Let me be frank here... When you request "All Products & All Variants" to be fed in the merchant center, we reserve the right to remove "All" of our work when you remove our app. Nobody can deny it.

Bewerkt 9 juni 2018

This is the first time I have ever relied an app on shopify, Only just started using the app, ran into an issue with SKU's but the support team is just exceptional. Saturday morning here in London, sent a message through their chat expecting a response later today. They came back to me within 5 minutes by email. Complete shock, best support I have ever experienced and problem being solved within 10 minutes.

thegodoverall.com

The God Over All
Verenigd Koninkrijk
Ongeveer 15 uur gebruiken de app
Bewerkt 26 april 2019

i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.

OleleKids.com
India
19 dagen gebruiken de app
Simprosys InfoMedia heeft geantwoord 2 juli 2019

You needed campaign creation and optimization support. We were fine with it.

Yes, I missed a scheduled call time. I agree with it and was willing to work with you again on any other scheduled call.

Then you kept me on hold for more than an hour(On Holiday) without intimating me that you can are not able to get on call anymore... But, I was fine with that too. You did not reply to my Skype Request when you yourself had provided me with the Skype ID to have a call.

It is not that you were not supported at all... There was a communication leg in your case only, and we agree with that.

22 februari 2022

Feed For Google Shopping helped me with schema markup data. Support was very quick helpful. Recommend!

Unna Bakery
Verenigde Staten
Ongeveer 15 uur gebruiken de app
7 december 2021

it's a great app for google shopping feed. I really happy to use this app. one of the best app . I will suggest to use this app for google shopping. thank you

Salt Sister Swim
Verenigde Arabische Emiraten
Ongeveer 15 uur gebruiken de app
11 mei 2020

Had a bit of trouble getting our products initially submitted correctly as this app seems to interfere with the google shopping app, but the customer service is excellent-very helpful and prompt to answer. We ended up getting everything to work in the end! Continuing to use this to edit our feed.

Soapply
Verenigde Staten
18 dagen gebruiken de app
Bewerkt 1 oktober 2019

I have issues of submitting some products to Google. Support seems nice enough, but after some emails, they stop replying me, I guess it's because they can't find the solutions or answers either. Finally I have decided to remove this app and start to upload the feed myself -- manually, through a file I created.

Some people said that once they uninstall the app, the app will delete all your data on the Google Merchant Center. But I told myself that I have removed the old feed already and replaced with the data that I created myself, so this shouldn't happen. But it did happen, they removed all the data, data that I created myself.

To be honest, this is not good. You could say this is your data and you want to remove it, but since you can't access my data on Google, you wouldn't know whether data has been replaced or not, you have no right to remove other people's work either. People should have the right to like or dislike an app if they feel that this app isn't helpful to them.

Artful Stickers
Verenigde Staten
18 dagen gebruiken de app
Simprosys InfoMedia heeft geantwoord 15 november 2019

After this experience, we have decided not to remove the products when a merchant is un-installing the app.

The onus of removal of products submitted by our app shall remain on merchants.