Recensies (6.630)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 1 oktober 2019

I have issues of submitting some products to Google. Support seems nice enough, but after some emails, they stop replying me, I guess it's because they can't find the solutions or answers either. Finally I have decided to remove this app and start to upload the feed myself -- manually, through a file I created.

Some people said that once they uninstall the app, the app will delete all your data ...

Artful Stickers
Verenigde Staten
18 dagen gebruiken de app
Simprosys InfoMedia heeft geantwoord 15 november 2019

After this experience, we have decided not to remove the products when a merchant is un-installing the app.

The onus of removal of products submitted by our app shall remain ...

24 juli 2023

I was getting error in GMC regarding shipping and contacted with Simprosys Feed App Support team, they quick help to fix error. Guys, thanks for helping.

Nomardic
Nederland
Ongeveer 13 uur gebruiken de app
17 februari 2022

I had been using Datafeedwatch and so far am very impressed with how intuitive this app is in comparision. Support has been helpful and quick to respond to my questions. Very convenient help videos for all steps make it easy to educate myself. I dreaded optimising my feed previously but I am now exciteed to get my Google Shopping and feeds running as they should.

ShootingTargets7
Verenigde Staten
Ongeveer 12 uur gebruiken de app
5 september 2023

Super fast support, always willing to help. Thanks guys!

Traveller Collective
Canada
Ongeveer 12 uur gebruiken de app
12 december 2023

Worst customer service in Shopify app. Install only if you do not need customer service. They have a chat feature which does not work. They give total silent treatment, no response or chat message even does not work

Andyanand
Verenigde Staten
15 dagen gebruiken de app
Simprosys InfoMedia heeft geantwoord 20 december 2023

Dear Merchant,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our customer service.

We have ...

29 juni 2022

Great and quick support! Already at the installation step they answered my questions immediately. Can recommend :)

Drops - Contemporary Wines
Duitsland
Ongeveer 11 uur gebruiken de app
Bewerkt 13 december 2017

We are not Currently using the product but have to correct our review it seems that they did respond on a very timely manner.
We will update once we can review the product at work

Gracehats
Verenigde Staten
Ongeveer 10 uur gebruiken de app
29 mei 2022

I don't know why shopify allows this kind of application. the policy should check if an application is not good and remove it on the platform and because of this kind of application a lot of google account have been suspended. if i could put zero star i would put it

wazoos-shop
Canada
13 dagen gebruiken de app
8 augustus 2023

Great support! Good to use and fast to solve it.... When I've a problem, they always help me in their humanized support!

Aduro
Verenigde Staten
Ongeveer 10 uur gebruiken de app
17 mei 2023

thanks for the awesome support and the possibility with Simprosys Google Shopping Feed App. everything gets explained very well in chat and via google meet. thanks a lot

SpatzFratz
Duitsland
Ongeveer 9 uur gebruiken de app