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We are extremely satisfied with the support provided by Simprosys. During the setup and configuration of the app, their team was highly responsive, knowledgeable, and committed to helping us resolve several technical challenges.
A special thank you goes to Tirth, who provided outstanding support throughout the process. He was always quick to respond, took the time to thoroughly investigate issues, and worked diligently until every problem was resolved. His expertise and dedication made a significant difference in getting our feeds and market configurations running correctly.
What impressed us most was the team's commitment to finding solutions, even for complex issues. They consistently went the extra mile to ensure everything worked as expected.
We highly recommend Simprosys to any Shopify merchant looking for a reliable feed management solution backed by exceptional customer support.
Michel Wenzel
3BUTE
This app should be avoided at all costs. It ruined our Google Merchant feed within 1 hour. We went from 20,000 listings to double that and the instructions they gave to fix it removed our original feed and now our whole account is flagged for misrepresentation over a holiday weekend???? It was working perfectly for 10+ years prior to this awful app experience.
Simprosys is simply amazing for connecting your products to Google Merchant center. I struggled for months with the native Google and YouTube Shopping app. I wasted 45 days troubleshooting with Google support because my feed was constantly frozen and showing old products while not properly ingesting new products. Simprosys had it all working in less than 45 minutes. As a merchant it was scary to me to leave the official app, as this is a natural thought to have, but it's the wrong thought. You are not leaving official app, you are leaving headaches and problems behind and going with a much better solution. Very happy with Simprosys so far. Their support has been wonderful and I very much look forward to our continued work together.
We’ve been using Simprosys for our Shopify store and it has honestly been a great app.
It makes managing our Google Shopping feed, product data, tracking, and Merchant Center setup much easier. The app is reliable, easy to work with, and saves us a lot of time.
What I appreciate most is their customer service. Whenever we have needed help, the Simprosys team has been quick, patient, and very knowledgeable. They actually take the time to understand the issue and guide us properly instead of sending generic replies.
Overall, it’s a very useful app with excellent support behind it. Highly recommended for any Shopify store using Google Shopping or product feeds.
This app has been very helpful for managing our Google Shopping feed smoothly and efficiently. The setup is clear, the features are useful, and it saves a lot of time when handling product feed management.
Their customer support team is also great. They respond quickly, explain things clearly, and genuinely help until the issue is resolved. Overall, a reliable app with excellent support. Highly recommended!
Amazing customer support and technical support. They added an extra decimal point on the feed of weight to reach the gram level, which saved us lot of developing time to match better our system. I know how difficult it is to get these kind of changes on other apps we use, and I am grateful forever!
Been using this app for over 3 years, and it's wonderful. Sales are up, up, up. And, the service tech group is great; they are always very helpful in solving almost any problem I run into, most of them created by me doing something I should not have done.
Sembra che ho risolto grazie all'assistenza e all'app Simprosys tutti i problemi creati dall'app Google & YouTube per la sincronizzazione dei prodotti su GMC, scongiurando un blocco totale dell'account
So far. So good. The initial setup process and migration process from the Google Youtube shopify interface was pretty seamless. Gemini helped me determine the exact time to cut off product syncing from the old interface.
Best was the support I received from Simprosys customer support. There were a few items that did not integrate exactly right, but spending a little time with them cleared everything up. Already impressed with the user interface as well and the ability to control more of the data integration and reliability / real time nature of the feeds.
Je recommande cette application pour Shopify, et surtout le service de support très réactif, soit en Visio soit par chat avec des screenshot. C'est vraiment un plaisir de travailler avec une entreprise comme celle-ci. L'outil est très performant et il est très facile à utiliser.